Pacific Office Equipment is a trusted business known for its exceptional customer service and professional printer repair services. The owner, Fadi, is highly knowledgeable and dedicated to helping customers save money and reduce waste by repairing printers instead of recommending replacement. Customers appreciate his responsiveness, willingness to explain repair options, and fairness, often taking the time to ensure clients understand their equipment and repair processes. Despite being a one-man operation, Fadi's service extends beyond his shop, offering offsite repairs and even accommodating customers by allowing pick-up from his home when needed. His expertise covers a range of printers, including older models like Epson Photo printers, which he can restore to like-new condition at reasonable costs. Customers frequently mention the high quality of the repairs, the value of maintaining older printers, and the overall friendly, honest approach Fadi provides. Many recommend consulting him before deciding to purchase new printers, emphasizing his dedication to environmentally friendly practices and his professional integrity. Though located in a less prominent area, the excellent service and commitment to customer satisfaction make Pacific Office Equipment a highly recommended choice for printer repairs and equipment servicing. Overall, the business stands out for its responsiveness, knowledge, and genuine care for clients and their devices.
I love this place so much. I will never go anywhere else again.
February 2025
Did a great job with my clogged printer head. Quick turn around and excellent prices
October 2023
Best customer service I’ve encountered in a long time. Responsive, knowledgeable, and generous with time and information. Will send all my friends here and most definitely return with my business.
