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December 2023 by Connie Ward
Cashier's are always rude and slow and are usually on their phones
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October 2023 by Edward Fernandez
Why don't they answer the phones?????
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October 2023 by Fanny Barahona
Friendly staff.
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August 2023 by Christopher Ortiz
You're better off driving to the 7-11s at Northridge instead of going to this ghetto dump. Who the HELL charges 2 dollars for cheese and chili? The 7-11 up the street at Van Nuys near /PACOIMA/ is way better than this place. Jesus Christ. Why they haven't closed this place down is amazing.
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August 2023 by Dior A.
This place is scam. And I know this because my family owns a few 711. I walked in to grab a charger for my rental car and went back to the car to see if they work. I noticed I only needed the cord and not the plug. I walked right back inside to return in, mind you 711 always tells you to keep the receipt for charges. I've returned about 5 in my life to 711. To not refund me when I NEVER left the lot is ridiculous and I will be taking this up with corporate. The girl called the manager and never relayed to her the correct story. There's no reason why I shouldn't get a refund when I NEVER left 711. Even a lady inside said that's a lie and that she always returns chargers if they don't work. I understand if I left, but I NEVER left.. this isn't the end of this because that is just unheard of.
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July 2023 by Claudia P.
Where to start, not only is this store dirty the cashier is dirtier (someone posted a picture of her nasty a$$. Her attitude, demeanor to the tone of her voice is nasty. She tried to get crazy but she picked the right one. The other female cashier seems to be afraid of her corny a$$. I don't understand, if you don't like people why do you work where you have to deal with them?
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July 2023 by Saul Mejia
The worst 7 Eleven in the Valley, rude customer service & if you don't speak Spanish they will not serve you and insult you for not speaking Spanish. If I could give them -5 stars I would.
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June 2023 by Jerry LA
I need to make a complaint to the manager for the night guy
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May 2023 by Winston I
I purchased a large iced coffee. The guy was acting very odd and following me around the store so I made the mistake of paying for it before filling my cup, in hopes that he would quit harassing me. I was not so lucky, however, as the employee interrupted me while I was trying to make it. He would not allow me to add any creamer or sugar and insisted that I fill my cup with ice. Needless to say I tossed the cup of watered down coffee as soon as I walked out the door. Waste of two bucks or whatever that cup of garbage cost!
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May 2023 by A Real Human
Ill agree with the 2 star reviews already on lone.
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February 2023 by Lance Lao
Slushy machine tastes like unclean rag and makes me sick. Employee refuse to switch a new cup with bad attitude. Purchased within one hour. 2/11/23 2:30am.
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February 2023 by Ashley Lopez
The last time I went to this store it had to be closed for the day due to an incident.Today I just wanted to ask about my rewards and the lady became very rude and on top of that it’s not in the safest neighborhood
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February 2023 by Lance L.
Slushy machine tastes like unclean rag and makes me sick. Soda machine is 90% water. Employee refuse to address issue claiming I purchased two hours ago which is within one hour. It's not even a time limit issue. It's a health issue. 2/11/23 2:30am.
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February 2023 by Yenifer S.
So today I went in to grab some cigarettes for my dad. He is in a wheelchair. I wasn't able to get him out of the car because one of his tires was very low. I have an ID for my self which is my Mexican ID. She told me she couldn't sell me anything because she couldn't scan it so we waited for the mom told her the same thing . I understand I work in a Gas station where I sell tobacco if somebody gives me a Mexican ID I'll check the birthday picture. I added up in my head or I do it manually her attitude and customer service is unacceptable. The owner will be losing a lot of Customers you are in a location surrounded by Hispanic people. she need to be trained again ... never again . DONT STOP HERE Yo y mi papá venimos a esta tienda para comprar su paquete de cigarros mi papá no puede caminar ocupa su silla de ruedas que en estos momentos una de la llanta no tenía suficiente aire entra a la tienda y me dijo la doña que no me los podía vender porque mi ID de México no la podía escanear entonces esperé que viniera mi mamá y le dijo lo mismo yo trabajo en una gasolinería donde vendo cigarros si alguien me entrega una ID de México Veo la foto chequeo que sea de verdad la fecha de nacimiento la actitud de la doña y como atiende los clientes es una falta de respeto el dueño va a perder mucho dinero porque él está localizado en un lugar donde hay muchos hispanos . Ojalá que la puedan entrenar porque está doña es caso perdido . Y doña si usted puede leer este mensaje si no le gusta su trabajo búsquese otro trabajo pinche mal cogida . NO COMPREN NADA EN ESTE 7 eleven
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November 2022 by Brandon S.
This is a store where before you walk in the doors, you have to take a deep breath and brace and prepare yourself to have one of the worst experiences you've ever had, I went to buy a few drinks and a whole pizza, the cashier didn't say hi at all, she was this big fat lady with a very ugly look on her face, she stared at me with hate when I asked her to scan my 711 barcode and she sighed. When I got my pizza, I open it at home and it was all burnt, the pizzas are usually made perfectly, bright yellow cheese and perfectly cooked everything . Everything on the pizza was nasty and burnt. At least I got my energy drinks lol. And also another thing, I've seen multiple elderly go into the store and pay with spare change, the cashiers treat our elderly like absolute fucking SHIT. we all know we should have patience with our elderly because we all know us youngsters are gonna be like that once. These people are just the worst.
