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September 2023 by Cheyenne B.
Unfortunatley Diego's shop is not a complete auto care center. After being mislead by Diego himself who offered to give me money to bring him cars I ended up receiving car after car with new damage as well as noticing Diego pocketed money for parts and just reused old ones. He returned a Mercedes Benz e550 to me with frame damage because he "did not have the time to go back and forth."He then refused to release my Porsche to me despite showing up with cash, credit, and money order.We had to call the police and they forced him to return my car to me. When I walked into the shop he started using profanity after asking me what I was there for and stating he was "surprised" I showed up he let me know he is not a "motherf*****".I'm not even sure what he was amped up on but it was heartbreaking to see a business owner in such emotional Turmoil trying to hustle his customers into storage fees so desperately Very greedy man with very poor workmanship.
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August 2023 by Maria A.
I'm just here to give my humbled and personal opinion on Diegos auto shop. The entire staff is amazing and they really do try the best to make the entire process as smooth as possible. As if being in an accident isn't enough you have to deal with the insurance. But Diego and his staff take care of everything from car rentals to auto repair. If you want honest and trustworthy people to work on your vehicle make sure to check them out. I recommend the shop 100%.
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July 2023 by Mark M.
I had a big ordeal with my car with my past auto shop at setco in sun valley I had a bad experience with them and to think they were recommended by my "Trust worthy atty" until I discover Diegos auto Auto collision shop by me in the valley Diego the owner is a breath of fresh air very honest very humble kinda guy i work in the entertainment business for 15 years in hollywood and I face with a lot of fake people everyday of my life so I can tell who's faking it or not my point is I felt safe and you can tell that they truly want to help there costumer is there first priority more then making money to real people that need the most help so if you had an accident and needs your car to be in good hands in the valley area? you' be dumb if you don't go to him best guy In business .. thanks Diego for this big car mess that im dealing with you made my car looks brand you again .. all the best. @mcppix_
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May 2023 by Alisla C.
I recently brought my car here to repair damages after I was hit. Diego took the best care of my car while keeping me updated with insurance inspections and parts delivery. I am beyond happy my friend recommended this place. Very generous and humbled guy I appreciate Diego and his assistant as well as their staff. Whenever anyone asks if I know a shop I will recommend them most definitely!
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June 2022 by Joanna Harper
I been trusting Diego and his crew for many years. They are my #1 Complete Auto-care solution. They are top notch customer service, very trustworthy, 100% reliable and super efficient. (my car, my cousin and Husband are now clients)
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May 2022 by Ali Q.
Oil change for my truck via appointment. Nice and smooth. Brought my wife's car for oil change and smog check. Nice and smooth with great customer service. Will be back
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February 2022 by connie hernandez
Our cars in the family are all taken cared off very well. They are reliable, honest and fair. Highly recommended.
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December 2021 by Brody M.
Diego, Jesus, Gabriella and team of body repairmen are terrific. He knows his business well he does fantastic work he very communicative and patient. My son and I both needed work done he got both of our vehicles back on the road looking great in my case better than before. I highly recommend his shop if you've been in an accident or had your vehicle vandalized keep in mind repairs take time but when he's done you'll appreciate him as much as my son and I have . Good luck Thanks Diego
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September 2021 by Nancy Jaramillo
The smog check was fast and easy. Excellent customer service.
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May 2021 by feliberto rodriguez
Best customer service very nice workers they treat you with respect they value your service very good work they worked on my SUV they did a very good job my truck has a new nice paint job definitely recommend thank you for the awesome work
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April 2021 by DM Mobile Detail (Diamond Auto Detail)
Love this guy
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April 2021 by Casa G.
Imma be real honest. I only leave reviews when Im really happy or really dissatisfied with service. This has been sitting in my spirit now for almost 2years. I was in an accident in 2019. Randomly at a stoplight a gentlemen asked what happened to my car and then asked for my number at a stoplight. He seemed cool and i appreciated that he took the initiative to offer that because another shop I had reached out to myself I kinda felt like I was bothering them. A Little bit later, I got a text that said his brother had a body shop.. Over the next week I started receiving text messages from Cecilia about an appointment for bringing my car in, even though I had never formerly reached out myself to the company. So finally After some back and forth I decided to just take it in because I was just stressed about figuring out getting my trunk fixed so I can drive safely to work. Met with the guy (Edgar or Eduardo I think) to drop my car off, was Told two weeks and the repairs should be finished. They offered me a temp car that had no plates. I declined, I was told they would help me get a rental car setup, they took me a rental in Burbank airport, turns out they didn't do rentals. They recommended me another enterprise down the road, which I'll will be leaving whole different review in shortly, got my rental, boom, done. Over the course of 4 weeks after back n forth (and a couple in person visits) about the progress of my vehicle, while getting harassed by enterprise and all state about the status of my rental, I find out it was deemed unworthy repairing and then released, without my consent or permission to the insurance company of the party who hit me. I was told Via text message from Cecilia saying my insurance gave them permission to do so. Which is untrue because I called my insurance and they had no records of phone calls with anyone from Diego's aside from the initial convo about the damage done. No records of anything about releasing it. Basically they said there was frame damage, didn't think it was worth repairing, didn't give me the option of taking my car back because they would have put it back together, then released it to ALL STATE without my permission or knowledge and told me via text message after I had to follow up with them multiple times, collected their $4000 fees from the insurance, and that was it. It's been almost two years and every time this place pops into my head I physically get sick, and angry, and often think about taking this issue to a small claims lawyer in a suit with not only the guy who hit me, but all state, the enterprise down the street from this shop AND Diego's. I may or not keep this review up, but for my own piece of mind I had to at least finally get it out my spirit because once again I randomly thought about this place this morning and got an upset stomach and real mad.
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November 2020 by Diamond Mobile Detail
This guys is the honest mechanic
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November 2020 by Andrew Villalobos Jr
Quick and great work
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October 2020 by Rafael Ramirez
Best mechanic and body shop in town