FedEx Ship Center in North Hills, CA offers a range of packing supplies, boxes, and FedEx shipping services. Customers can have their FedEx shipments held for pickup or schedule residential deliveries through FedEx Delivery Manager. The center provides cost-effective expedited, standard, and economy shipping options, and FedEx Ground is faster to more locations than UPS Ground. While some customers have had mixed experiences, the staff at the North Hills location often goes above and beyond to provide excellent customer service. One employee, Alex, was praised for her professionalism, effort, and genuine care for resolving a customer's urgent issue. Another employee, Jose, was described as kind and fast in assisting a customer. However, a few customers have faced challenges, such as a morning staff member who was perceived as unhelpful and created barriers for a customer trying to pick up a package. Overall, the FedEx Ship Center in North Hills, CA is known for its helpful and dedicated staff, who strive to provide a positive experience for customers in need of packing and shipping services.
The young girl and the mgr on charged on Last Wednesday evening were very helpful, the girl was new I believe, but eager to help and that's all it takes. THANK YOU VERY MUCH.
April 2025
fast, & friendly staff. very good when it comes to customer service. chill vibes. love it.
March 2025
Once you figure out their system it’s pretty cool and fast method for shipping boxes,
