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July 2024 by Nicolas Fertray
I was really taken for an imbecile, they are crooks who think that for their commission they sold me a 3 year old phone which does not even have 4g or 5g non lte I have been paying $6 insurance for a year in case breakage or breakdown they made me pay $140 I asked them and showed that I received messages from the parent company that I had a free phone and remove upgrade and no they did not provide it to me I asked after he had the conditions to switch to a flex package and have a free phone with my old number and nothing they wanted to make me believe that I didn't know how to read they are liars don't trust them they are very bad salesman he listens to them manager who tells them a story but in the end it's him who gets the bonus, they get the stupid crumbs.... another chance I came 3 times and you sent me 8 employees to tell me that I didn't know how to read the offers that I received on my phone and in 3 days you did everything to give me an old phone that was lying around in your stock plus the time lost at my work to go and provide me with a phone. Having 5g and a decent processor to be able to send messages without waiting for the letters to appear instantly because I have to wait even when I delete I am not 14 years old, respect me a minimum thank you
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June 2024 by Julia Reyes
Be very careful with this store, the people who are serving do not seem like customer service. They look like hungry scammers. CAREFUL
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March 2024 by Frederick Clayton
Best Metro Pcs in Los Angeles.
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January 2024 by erick alfonso
IT'S PERFECT
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October 2023 by Luis Gonzalez
Mrs. Eva helped me with a phone and offered me a special one, thank you, great service.
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September 2023 by Kendygabriela Sanchez Flores
It's disappointing, these women don't help you solve anything, I went to change my internet router because that's what they told me by calling customer service and the answer they gave me was that they couldn't do it and they just told me again. gave the customer service number and told me to call and cancel the service, the truth is that it bothered me and I even felt stupid putting the device back in the box, it is disappointing that being such a large company they pay these types of people who They don't know how to do their job or is it the fault of the company that doesn't have solutions available for its clients?….
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August 2023 by Consuelo Garcia
You cannot pay by card, only cash
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July 2023 by M. M.
Bad customer service.
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June 2023 by Michael Farajian
I arrived at 7:50pm and the doors were locked. Employees saw me standing at the door and ignored me. The store closes at 8pm. Very unprofessional service
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March 2023 by Moises Hernandez
I love metro by T Mobile
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October 2022 by Lissette Pineda
Maddie,Cinthia,Ida great service love the phone. Keep up the good work...
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August 2022 by Yolanda Alcantara
Manager Juan and employee didn't know anything and wanted to force me to buy the screen protector and case
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August 2022 by Ash Arista
Ladies behind the counter are completely useless. Zero knowledge in customer service and how phones work in general.
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August 2022 by Tony Gonzalez
Variety of telecommunications products and friendliness of the staff.
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May 2021 by Robert Polete
This store was great! The very nice lady assisted me with ease and knowledge. It was a breath of fresh air in this world of of fast-paced madness. I will definitely recommend this store to my friends and colleagues. Great job Metro PCS!
