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March 2024 by Frederick Clayton
Best Metro Pcs in Los Angeles.
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January 2024 by erick alfonso
IT'S PERFECT
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October 2023 by Luis Gonzalez
Mrs. Eva helped me with a phone and offered me a special one, thank you, great service.
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September 2023 by Kendygabriela Sanchez Flores
It's disappointing, these women don't help you solve anything, I went to change my internet router because that's what they told me by calling customer service and the answer they gave me was that they couldn't do it and they just told me again. gave the customer service number and told me to call and cancel the service, the truth is that it bothered me and I even felt stupid putting the device back in the box, it is disappointing that being such a large company they pay these types of people who They don't know how to do their job or is it the fault of the company that doesn't have solutions available for its clients?….
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July 2023 by M. M.
Bad customer service.
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June 2023 by Michael Farajian
I arrived at 7:50pm and the doors were locked. Employees saw me standing at the door and ignored me. The store closes at 8pm. Very unprofessional service
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March 2023 by Moises Hernandez
I love metro by T Mobile
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October 2022 by Lissette Pineda
Maddie,Cinthia,Ida great service love the phone. Keep up the good work...
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August 2022 by Yolanda Alcantara
Manager Juan and employee didn't know anything and wanted to force me to buy the screen protector and case
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August 2022 by Ash Arista
Ladies behind the counter are completely useless. Zero knowledge in customer service and how phones work in general.
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May 2021 by Robert Polete
This store was great! The very nice lady assisted me with ease and knowledge. It was a breath of fresh air in this world of of fast-paced madness. I will definitely recommend this store to my friends and colleagues. Great job Metro PCS!
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April 2021 by Marlon H.
My experience here was good. Aida was very helpful and knowledgeable.
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August 2020 by Sandra M Croft
Everyone that works here is very nice and helpful too. Its nice to have a great place to go and this is the one.
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July 2020 by Jeremiah P
Nice place
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July 2020 by Jonathan Wallace
horrible service. i went to go buy a new phone because mine had stopped working. The girl who helped me asked if i could receive a one time pin on my phone to unlock the account, but alas i could not because my phone was broken. she then told me she could ask me some follow up questions that could in turn unlock my account. sadly i could not remember the date i opened the account so the option failed, i then asked her to try a different date in hopes that it would work. this resulted in a lock of my account. she then told me to check at the corporate office because they have simpler access to the accounts. so i go to the corporate office only for them to tell me they could have helped with an ID but that i had a lock of 72 hours on my account because of the failed attempts to unlock it. if only she had told me about the 72 hour hold or to go to the corporate office in the first place. utterly disappointing
