Sewing Machine Warehouse, located in North Hills, CA, is a comprehensive destination for sewing, quilting, and embroidery enthusiasts. The store offers a wide range of sewing machines and accessories suitable for all skill levels. Customers appreciate the knowledgeable and friendly staff, who excel in providing excellent customer service and conducting informative classes. Many reviews highlight the quick and efficient repair services, ensuring that machines are promptly serviced. While some customers have reported experiences with a pushy sales approach from one staff member, the majority have praised the new ownership for creating a more relaxed atmosphere. The current team, including experienced staff members, is recognized for their willingness to help and provide valuable information about products and projects. Many customers express satisfaction with their interactions, stating they feel comfortable returning and are likely to recommend the business to friends and family. Overall, Sewing Machine Warehouse is recognized for its commitment to fostering a community that values textile arts, making it a valuable resource for both beginners and seasoned professionals alike.
Took my baby lock in because she was jammed and Jennifer and Richard took great care of her. They took the time to explain what was wrong and everything they did to repair her. They were kind, patient, and professional throughout my ordeal! They have my loyalty and business from here on out!!!!
March 2024
THANK YOU MANUEL FOR YOUR TIME, ACKNOWLEDGE AND INFORMATION!!!YOUR CUSTOMER SERVICE I RATED “10”⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
March 2024
A great place if you're looking for a sewing machine or longarm. The owners are very knowledgeable about their products, they also offer classes in quilting and embroidery.
