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April 2023 by BriAnne B.
If I could leave no star I would. Went in to this location twice to set up a tow hitch. They called and said it was doable. I called to confirm multiple times to confirm they never answered. They have a call center that will schedule for you but none of them actually communicate to each other. They just rely on a system. Anyhow no one ever called me to confirm or speak with me even though I called multiple times. I finally got a hold of someone and they said ya I see it in here you are good to go. I show up and of course there is no one to be found and they act like they had no idea. Even though I literally told the guy I would be back today and they called and said today would be perfect. So I'm left with nothing. I will never go back here for anything ever. They are terrible. It's no wonder they have sad pathetic ratings.
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March 2023 by Mark V.
Great location. Very helpful. Always seems to have the equipment available that I need.
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August 2022 by Cornelia G.
I get u-hauls all over the place, or rather, I used to but from now on I will only get mine from this location. I came in to pick up a trailer one evening. When we tested my turnsignals they weren't working and the manager ended up spending half an hour or more (until a few mins past closing) trying to help me. I guess he could tell I was in a pinch. We couldn't figure it out (it ended up being the turn signal switch that needed to be replaced) so I had to have a friend come with his truck the next morning to get the trailer instead. The manager not only tried to help me find the issue with my vehicle, he also helped make it easy to keep vehicle on hold, get refunded and just be charged from when we picked up next day and also made it easy to change the driver on the reservation.
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July 2022 by Maria J.
If I could give this place zero stars I would. The customer service here is HORRIBLE AND UNPROFESSIONAL. Literally ignored us the entire time when we tried bringing our business here but it's was the worst mistake ever. These rates are real and should be heard these people are Assholes.
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June 2022 by Eddie L.
Want to give a shout out to Stephanie at the storage office fast and knows her stuff in the yard also fast n efficient even doe the office was low on staff she was calm with customers with bad attitude she manage my return and booked my next day with in 15 min thank you Stephanie told you I will put a review for you well here it is ass promise!!!!!!!!!!!
