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February 2023 by Lisa H.
Their website is misleading it shows they have a show room. They have no showroom. I drove all the way out there to find out they only work with architects and designers it should say that on their website
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September 2022 by T Holliday
Horrible customer service. I have a 5000sq ft home we just moved in. Since its Labor Day I inquired if there Was any Labor Day specials only because I know this is a huge undertaking. I was met with utter confusion and a very condescending sounding representative on the phone who absolutely could not understand how I could possibly be asking that. A simple tone chanfe or sweet response could have saved the sell! She was atrocious so Ill be taking my business elsewhere! Get a new phone girl!!
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February 2022 by Joseph de Jonge
Part of the reason I went with my interior designer was that she said she knew the best people in Los Angeles. Valley Drapery and Upholstery were really the best! All my curtains and roman shades are stunning. There were some very difficult design constraints but thank god I went with a custom shop like VDU.
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February 2022 by Gabi Lewis
Valley Drapery and Upholstery did really great work on my house! I worked with them through my designer on some sofa and banquette re-upholstery. The work was a little complicated but they nailed it. The drapes and shades they made/installed were beautiful as well. Angel was a great installer! And Nick was a true gentleman.
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February 2022 by Jeremy Fisher
VDU is great - Jana and Alyssa were so helpful. They made me custom drapes and roller shades along with some upholstery work - would highly recommend them for all of the above.
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February 2022 by Robyn Levinsohn
Valley Drapery and Upholstery is the best! David has been working with my designer for years. They made us some custom upholstery during the renovation, which turned out lovely. We also had a few difficult windows that David was instrumental in thinking through the right solution.
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February 2022 by captain nabisco
VDU was so awesome. I needed some window treatments for my new apartment. I wanted everything to be able to be controlled by my smart home. A few months later everything was installed beautifully and I wake up every morning to my shades automatically opening. Thank you Tomas, Jana and Team!
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February 2022 by Gabi L.
Valley Drapery and Upholstery did really great work on my house! I worked with them through my designer on some sofa and banquette re-upholstery. The work was a little complicated but they nailed it. The drapes and shades they made/installed were beautiful as well. Angel was a great installer! And Nick was a true gentleman. VDU is the best kept secret in the interior design world!
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January 2022 by Greg S.
I can't say enough good things about Valley Drapery and Upholstery. For our house in Montecito they came out the next day and discussed everything we wanted to do. We were renovating our house and they were very helpful in thinking through everything. We even made a few custom furniture pieces which are stunning.
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July 2021 by Giovanna F.
They did an amazing job on my house's drapery and shades. I found them through Mark Sike's book and wanted to use his style throughout my home. Enrique was extremely helpful in matching his style from all the trims we selected to the fabric choices. There were a lot of moving pieces and everything went really well. There was an issue with a shade not fitting into a wonky window frame and they fixed it right away
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June 2021 by Alex Z.
I was looking for a good upholsterer for my mid century chaise. I reached out via their website and got a response the next day. Nicholas helped me choose a beautiful persimmon linen, placed my order, paid online. 6 weeks before the estimated completion date, a very nice woman named Tammy reached out to schedule a pickup, and 6 weeks later it was delivered to my door. It's absolutely beautiful and everyone who comes over makes a comment. I was so impressed I worked with Nicholas to order some sheers and over drapes for 2 of my guest rooms. They are medium sized private business, so there were some quirks. I'd place them somewhere between an Amazon and a mom and pop shop. But I love supporting local and small places rather than the shade store, which btw was way more expensive than Valley Drapery. Customer service amazing and the finished craft and work amazing!!!!!!'
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June 2021 by Nick S.
I have to say I was a little hesitant to use these guys after seeing some bad reviews on here but they came through for me huge on drapes for my new home. Dean helped me choose some beautiful fabric and when one of the drapes stretched Francisco was so nice and got it fixed right away. Would highly recommend to anyone!!
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March 2021 by Nicole C.
Horrible customer service. I emailed an upholstery quote request and never received a reply after almost a week. I called to follow up three times. They confirmed they received my email and that they would have someone call me back (first a salesperson Dean, then the owner was suppose to reach out). Not one person returned my call. Till this day, my email has gone unanswered. I'm with the design trade so this blatant rudeness is even more shocking. Avoid this place. There are too many good companies out there to be treated like this. Check out Fine Draperies for one. Happy to list more so DM me.
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January 2021 by Wayne Y.
Terrible experience. I paid top dollar to have new sheers made for our living room window. Took over a month and a half and only happened after I contacted them to ask when my sheers were coming. Delivery date was set up - and they sent sheers for someone else's house. Apparently - then they then started to work on my sheers. A week later - my sheers were delivered - and (due to Covid-19) I asked the installer to wait outside for five minutes so I could hang one side to confirm the sheers were mine. As I was inside beginning to hang one side of the sheers - I watched the installer simply drive away. It had been about a minute and a half. And the hooks on the sheers had been installed on the wrong side and at the wrong height. And they had taken one section of my old sheers to make sure they got the new ones just right! They weren't right at all. I called Valley Drapery to complain - and the person I spoke to said the installer had an "important job" to get to and had to depart. I stated that I am a paying customer - my job is important, too. Totally unhelpful and rude. I had to bring the sheers to a local dry cleaner to correct the issue. I pick up my corrected sheers this afternoon - so, at this point - I have no idea if the sheers even fit my window. Except for one employee - Enrique (who did as best he could working with a bunch of incompetent people who don't care about their work in any way) - I would NEVER recommend Valley Drapery to anyone. My experience is that they do not care about their work or customers - at all! Terrible experience. There are many other, FAR BETTER options.
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January 2021 by Christine Snyder
Patricia Barash Interior DesignAfter 25+ years of working with Valley Drapery they are my #1 go to company for drapery and upholstery. From the Owners to the delivery install the workmanship is perfect.
