Amazon Fresh offers a convenient grocery shopping experience with consistently low prices on a wide range of favorite brands. Customers appreciate the high-quality produce, meat, and seafood, as well as delicious prepared foods made in-store. The cleanliness of the store is frequently mentioned, and while the selection and pricing are generally considered acceptable, shoppers are encouraged to plan ahead and compare prices. Many customers highlight the exceptional customer service, particularly at the North Hollywood location. One associate, known for his professionalism and friendliness, received special praise for assisting customers during their shopping experience. He provided helpful guidance on curbside pickup, making the process easier for future visits. While Amazon Fresh excels in various areas, some customers express concerns about the quality of organic food options, noting that ratings on food apps indicate room for improvement. Nonetheless, shoppers enjoy complimentary fresh fruit for children at checkout, enhancing the family-friendly atmosphere. A common complaint is the store’s temperature, which many find uncomfortably cold. Despite this, Amazon Fresh continues to be a popular choice for grocery shopping due to its wide assortment, accessible services, and commitment to customer satisfaction.
Great store! Clean, amazing produce, friendly staff! Check out the hot bar! Pizza slices! 🍕
December 2025
Clean stores, selection and pricing is ok if plan in advance while checking prices. This is the deal with most stores these days. You have to visit multiple stores to get best pricing :)
November 2025
The only complaint is the temperature. It is always freezing in the store. All the employees walk around bundled office though they're working outside .
