Bent Willow Florist is highly praised for its exceptional customer service and stunning floral arrangements. Customers consistently highlight the thoughtful and personalized interactions they have with the staff, particularly Mary, who is described as an "absolute angel." Many reviews mention the incredible attention to detail and creativity in the flower arrangements, making them perfect for special occasions like Mother’s Day and birthdays. The florist is known for remembering important dates and sending timely reminders, which adds a personal touch to their service. Clients appreciate the seamless ordering process, with one customer noting how quickly the staff reached out to confirm delivery details and preferences. The florist's commitment to ensuring satisfaction is evident, as they go above and beyond to accommodate special requests, even on days when the store is closed. With many customers expressing their gratitude for the beautiful arrangements and the reliable service, Bent Willow Florist has become a beloved choice for those looking to send flowers, whether nearby or across the country. The positive experiences shared by customers underline the florist's reputation as a trustworthy and delightful business, making it highly recommended for anyone seeking quality floral services.
Perfect customer service performed with a smile & beautiful arrangements created with a beautiful flare.
May 2025
I received a BEAUTIFUL flower arrangement from my new company this morning and it truly brightened up my day! 💐 Just lovely, thanks Bent Willow Florist for the delivery!
May 2025
Mary is an absolute angel! She made the most beautiful bouquet for Mother’s Day. Tried to surprise my mom and it turns out, she was out of town on Mother’s Day. I told Mary this and she said she would make a new bouquet and drop one off in a few days. 10/10 customer service. Would highly recommend