I flew across the country into a 100-year storm to rent a truck, and this location refused to stay open an extra five minutes so I could pick it up. And then the next day they had the nerve to try to charge me a late fee. Avoid at all costs.
June 2022
We rented a truck for a move from LA to San Diego, when we got there NO truck. We had reserved weeks in advanced. We had to settle for a van, it was SO DIRTY, we hated to even put our furniture in it, but we had no choice, we had to move out. Everything would not fit in the van we had to leave behind a dining room set.
October 2019
Took my reservation, sent me a confirmation, then called the morning of the rental to say, "sorry... we don't have that truck"!!!!!!! SO UNPROFESSIONAL - do not rely on Budget - they will FLAKE last minute.
