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June 2020 by Nikki Boon
Nice people
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April 2019 by alex chandra
Friendly
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January 2019 by Winter R.
I used to love using this branch because the drive thru was quick and easy. Not sure what has happened in the last few months for service to be so slow but it is now consistently a 15-25 minute wait at the drive through. There is one car in front of me who has been waiting for the tube to be returned to him for 19 minutes and counting! Having a delay once or twice is understandable. Every visit (once a week, sometimes twice) having extremely long delays is an operational problem within the bank that needs to be fixed. If you can't handle being a drive thru bank, don't.
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March 2018 by Armen Parsighian
Big branch located right on Lankershim. Friendly customer service. People count!
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November 2017 by The Creation Station Studios Executive Offices
Horrible branch and bank. Jasmine took it upon herself to close our account, without receiving any express permission to do so. As a results, $1,000's have bounced back and our business is now experiencing an unnecessary delay in receiving our funds. --- I don't mind paying the $22.00 monthly maintenance fee, but this is just ridiculous. Their lending practices are not small business friendly, they ATMs are old and don't accept cash, and their branch hours are VERY limited.
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April 2017 by Lace C
Always polite and friendly. And I am usually in/out in under 5 minutes.
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November 2016 by 117 Spartan scal
50 minutes to cash one check only$1400
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July 2012 by David Millholland
Slowest bank ever 35 min wait only 2 cars in front of me was absurd never again will go out of my way to find another branch
