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July 2025 by Tyler J. Carlin (DividedStory)
We came here for a family vacation and the cleaning of the room felt amazing but sometimes it felt like the cleaners were only making the beds and not exchanging sheets.
The beds weren't too comfortable unfortunately.
The biggest issue we had was the humidity in the room as the vent didn't work and it was killer on our sleeping and when we asked the front desk they hung up on us and never reached out with a solution.
I was pretty let down because of this and for the price we paid, it wasn't worth it. I mean, it would've been better if they actually still served breakfast but they don't and we believe it's to pull people who don't know they no longer do.
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July 2025 by Lovvvyy
Nice and clean enough. Slept there while going to disney
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July 2025 by Dawn Gilchrist
Lovely hotel located in a quiet area. Rooms clean with a fridge and air conditioning. Staff friendly and helpful. Close to Universal Studios and route to other attractions. Would visit again if in the area.
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June 2025 by Samuel Beall
Rooms are good and decent, a little bit worn down, not bad, though. Family service at the desk, but alas, no breakfast, 3 stars at best from me without breakfast service. But a great place in a pinch for a night or 2 to stay. Little less pricey than other places, but you get what you pay for.
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June 2025 by Willian Mayen
This place has the best customer service ever, I never been so happy with the customer service, thank u so so so much, I highly recommend this place
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June 2025 by Makayla Chantry
Stayed here on vacation for two nights- worst hotel experience I've EVER had. The beds are SO uncomfortable, I'm talking its like sleeping on the floor but at least the floor has carpet to cushion it- these beds are so so uncomfortable, you'll wake up with back & neck pain. Speaking of the floor- it is DISGUSTING. If you walk on rhe floor barefoot you WILL have dirt visibly all over your feet. The bathroom floor was also disgusting, the beds had stains, and the atmosphere was just dirty. We asked the person at the front desk if they could change the bedding, vacuum the floor, sweep and mop, and for WASH CLOTHS AND TOWELS. The first day we got there right when we got into the room there was no wash clothes and only one towel- it was 4 of us staying, so ofc we went down and asked for some wash cloths and towels in which they only gave us towels. We asked why and he said he didn't have access to them and to come back in the morning. We came back and asked again in the morning, wanting to shower, and he said our room would be cleaned and new towels and wash cloths sould be there when we got back.
When we got back the only thing that changed was the beddinf was STRAIGHTEN out- not changed, not washed, nothing was cleaned. When confronted, the front desk denied it. We had to have the manager come and inspect the room for the bedding to be changed and she promised when we left the floor would be cleaned. Still right now, after I'm gonna check out in one hour, ITS STILL NOT CLEAN ðŸ˜
As for the location its in north Hollywood which is highkey ghetto and the manager said she lets ANYONE in if they have money and she wont deny anyone so hey if you need somewhere!!!
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May 2025 by Sandra Melendez
Older motel, but the rooms are always clean and the location is perfect for universal studios. We always stay here for our trips to universal and surrounding areas. They have recently updated the outside of the hotel as well so hopefully soon the inside will be completely renovated.
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May 2025 by robert melendez
Great stay. Been coming here for about 10 years, not the best motel but great for a place to sleep when going to Universal Studios or Hollywood. Very nice staff and rooms are always clean.
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May 2025 by John Weiss
Nice location, good room size for me. Close to theme park. Very nice staff.
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May 2025 by Dori Preis
Simple and affordable. Staff was very helpful 🙂
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May 2025 by Alisha Patnaik
This was by far the worst hotel stay I’ve had in the last 10 years. The experience was extremely disappointing from the moment we arrived. Basic amenities were completely lacking — no water bottles, no drinking glasses, no oven, and not even a proper blanket, just a thin light sheet.
The TV wasn’t a Google TV which limited entertainment options significantly. The bathroom was another letdown: the sink kept clogging and wouldn’t drain properly, and there was no sense of cleanliness or comfort.
To make things worse, after housekeeping cleaned the room the next day, they left a used mop inside — incredibly unprofessional and unhygienic.
Overall, the room felt more like a neglected guesthouse than a hotel. I would never recommend this place to anyone. It’s unacceptable to charge for a stay that doesn’t meet even the most basic expectations.
I wouldn’t even give 1 star.
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May 2025 by Aaron Flaherty
Toni the manager was amazing. Our room key didn't work and she quickly put us in a new room and even went as far as putting us in a jr suite. Greeted us with a smile and asked us if she could do anything else.
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April 2025 by Jose
The beds in this hotel have bed bugs and fleas. I was in room 300 July 10 and
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April 2025 by E G
Great service at the front and the rooms are very good. I mean I'm just here to shower and sleep, not looking to be pampered. There are a lot of local eats and taco trucks nearby also. I have them 4 on the location but that isn't their fault that's just how LA is. Sometimes you're in a good area and city lines are changed and things change. Quick drive from Universal studios Hollywood. Third time coming here.
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March 2025 by Christopher Meloon
Comfortable beds, and the Staff are very Friendly too.
