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January 2024 by Lapc
Ira sold the pharmacy. The new owners are awful, rude and useless. My doc called in my Rx as per the usual. I call the pharmacy after I get off work, as per the usual, so I can get my monthly refillthe useless woman who answered the phone nonchalantly tells me they don't have my medication. I ask if they will have it over the next few days she says maybe in a month! I ask if they can transfer my Rx to another pharmacy and she says no. It's Friday, 12/29, 5PM. My doc's office is closed and most local mom & pop pharmacies are closing soon, especially given its the weekend before New Years.Luckily, my relationship with my doc is like the one I had with Ira so she takes care of me at 6PM on a holiday weekend and calls Rite Aid for me. Ira would have never left me in a situation like this. Even during the covid supply nigmare he made sure I didn't go a day without my medicine. These new owners are terrible people and disgrace to their profession. Avoid this place if you don't want to be in a bad situation and invest in a better pharmacy that cares about their patients! I warned you all.
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December 2023 by Lapc C.
Ira sold the pharmacy. The new owners are absolutely careless. They are going to lose all their customers the way they lost me today. Not only did they fail to call me to tell me that they don't have my medication, when the doc called the Rx in, but they did so on the Friday before the New Year's holiday weekend, at 5PM, with an attitude to boost. I asked if they can transfer my Rx to another phamacy, since now my doc's office is closed (along with most mom & pop pharmacies) and the response was "no". I asked when will you get my meds she said "maybe we can order it next month sometime". Ive gone to Ira for a decade. He always made sure i had my meds, even during the supply problems during covid. These women there are useless. Find a place that cares for you as a patent so you don't end up without your medicine for a week or more, like me.
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December 2023 by Jett N.
Staff provided genuine and helpful advise. Over the counter product selections were limited but convenient location made up for it.
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December 2023 by S P L
I've been coming here for years and Ira and the staff are great. Treat you like family.
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November 2023 by Lina Goldsmith
I’m Lina Goldsmith and My daughter Mila met Ira and Priscilla on an appointment day with Dr. David Parris and they are TERRIFIC!!! They treated us like family and Mila and I are so grateful. Thank you both so so much ! Love the snacks too. ??❤️
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September 2023 by Michael Billesbach
I am a retired pharmacist. I was very fortunate to do my first pharmacy internship under Ira at Key Pharmacy. Ira is the most ethical person I have ever met. His customers are not just customers. They are his patients. He keeps his prices as low as possible for his patients. He always goes the extra step to confer with the doctor if there's any problem with the prescription or if a drug interaction is possible. Throughout my career, whenever I was faced with a difficult ethical decision, I'd ask myself... "What would Ira do?".
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August 2023 by Amirah Limayo
Support your small businesses! Ira runs this local pharmacy in the Studio City/ Valley Village area. He and his staff provide excellent customer service every time. You won’t get that at the larger pharmacy chains. Thank you Ira and Priscilla!!
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January 2023 by C W.
The best staff and owner I've ever met. They are always on time and very communicative as to medicine. I've been going here since 2003 would never ever change pharmacies. Ira is the best!!!
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January 2023 by Mike L.
The best staff and owner I've ever met. They are always on time and very communicative as to medicine. I've been going here since 2003 would never ever change pharmacies. Ira is the best!!!
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December 2022 by Hayden Croft
Extremely low prices. Very nice and knowledgeable staff. Ira is the man!
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November 2022 by Kelli Freeman
Ira and staff are unmatched! He has been my pharmacist for over 20 years. He is professional, patient, knowledgeable, experienced, helpful and kind. Ira is type of pharmacist that they don’t make anymore. He truly gives one hundred percent care to his patients and the level of care is unlike anything I’ve ever experienced anywhere else. I feel very blessed to have been able to benefit from his help and knowledge for this long!
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July 2022 by Bruce K.
Ira is honest and caring. I come here almost 12 years and am very happy with this pharmacy.
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March 2022 by Linda Palmowska
Helped me obtain meds that were not generic, others did not
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November 2021 by Adam C.
I think this is my second review of Ira's pharmacy, Key. I remember the days when going to the pharmacy was a headache. I don't have much more to add that still isn't true from my glowing review the other day. I want to share a story that happened on my last monthly fill. J thought I lost my medication and so I rushed back and told him that I think I left my bag of all my medications sitting on my hood. He asked me where I parked and said he would look. I didn't park in the garage. The man works all day long and gets up and does it the next day, day after day. I would think he has been doing this long enough tbat he could retire if he wanted to. Over the years, he's off had a "not accepting new patients" sign because he doesn't want to leave his patients waiting and there is always a steady flow BUT I don't think I've ever waited more than 15 minutes. His business is run to perfection from my perspective and back to the leaving my meds on the cat story, when I get there he is looking around the area across the street where I told him I parked on Riverside. I got there and took over but I couldn't believe when I saw the man after whither very bad days work looking for my screw up. Turns out it somehow got hidden at my house (no doubt a symptom of the medications I need to stay sane). Trade off I suppose but I just love him. I think of hIm as family. Sort of ab uncle or something. Have no mistake about it. His kindness, and heart is understated by his personality which on first glance might lead you to believe he's cold and a little flippant even. It's a rouse. He's one of the nicest men in the business of life and importantly since he runs a pharmacy , he's the best pharmacist I know. In case it's not clear, I adore and love him. Truly. This is my second review. Mg last one was in 2014 and I had said then, "I can't believe I wanted nearly a decade to say how awesome this place is (Key)". He doesn't charge what the chains charge when there is no insurance coverage almost ever and I mean not even close. My 2014 review still stands strong but I wanted to say that if you count that decade and the time until now I've been coming here for over 15 years and I think closer to 20 so I'm an expert on all things Key. If you want a good pharmacy and you hate chains, you can't beat this place. Thank you Ira for the amazing service. I, with very little exception, give bad reviews because I hate Yelp. I don't like ruining businesses because maybe they have a bad day. I don't think in all my time coming here that has happened once. If my review seems over the top, it's because my feelings about this pharmacy are. I never knew I could like a place where I get my medication so much but it's beyond reasonable and Ira is the icing on the cake. A gentle, wonderful man who takes care of his patients a way some doctors could learn. From. Thank you Key Pharmacy!
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October 2021 by Delina L.
I have been getting my prescriptions from Ira here for over 15 years. Key pharmacy is simply great. They go above and beyond to help their patients even contacting doctors over and over to get refills. They also have a convenient mail in system. I moved to another city several years ago but still get my prescriptions there. Thank you Ira!
