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“What good is a smart phone if it doesn't work properly? Well mine does now thanks to Gary...I had to do a factory restore on my unlocked galaxy. I use simple mobile as my provider. so I called the store to find out that they were a authorized retailer, and yes they are. My problem was that I needed my browser restored because at this point all my phone was good for was text and calls. When I arrived at the store I was greeted by a nice gentleman named Gary. I told him what my problem was and handed him my phone . I told him my phone number and he got right to work on it. Less than five minutes later my phone was smart again. So I asked Gary how much I owed him for his service and he said there's no charge! Wow... That kind of service service deserves a good yelp review...”
“This is my store since las 10 years...never complaints only good service..the girls here are the best...my latest helper Nadya nothing but caring and understanding
Always willing to help ...no judgement...im old
NADYA YOU THE BEST”
“Marshall was an absolute rockstar in helping me find the best deals for my upgrade! The process was seamless and super chill. Highly recommend going to this location”
“I want to shout THANKS to Robert Velez for all assistance and help he provided.
I saw Robert on 2 occasions.
First time, was a sad time when my father passed. I couldn't close his internet account since he was paying online and I did not know account number and password.
I could not use his email as well since I had to give up his apartment and internet stopped working and I did not know password to his email
Over the phone I got advice to go special AT&T store , bring his death certificate and they will help me.
First I went to one in Northridge, spent two hours and no help was provided, neither any advice.
Then I went to this location and met Robert. He explained that manager needs to review papers and sign it off, and since she was gone for today it will be tomorrow.
He called me the next day and said it was ready, I came he gave me dad's account number and after I called AT&T , service was disconnected right away.
Today I came because I needed some change in my personal cell phone service. He explained to me in detail what needs to be done ( I need to remove my diseased dad line ), which will help me with changes.
In addition, when I asked about international calls, he added this to my account and explained how it works. Everything was explained knowledgeably and professionally with every detail.
He took his time to make sure I understand everything and answer all my questions,
I could see that.s the way Robert works, he really greatly cares about his work and his customers .
I wish it would be more consultants like Robert.
Thanks again, Robert!”
“Yamilet best customer service being packed in there she kept her patience and addressed all the customers and handled their business as well thank you. Keep up the good work.”
“Emma is the BEST! She is so helpful, funny, and friendly. She's helped me several times now and is such a joy to be around. Everyone here is cool, and it's way easier to go in the store than trying to get help over the phone.”
“Fatima and Juan provided outstanding customer service and even resolved an issue with a competitor for us. Huge kudos and gratitude! Been a customer for 7 years and will continue referring. ?”
Mobile Phone Accessories
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Mobile Phone Accessories
Mobile Phone Accessories
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Mobile Phone Accessories
“This tech is truly a professional with great customer service, I came to replace my iPhone 12 Pro Max screen, it was done within an hour for a great price and I got a free screen protector. Do not believe the bad reviews they’re fake. This guy is awesome. Thank you ?”