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“Christian was amazing and a huge help to us in trying resolve a complicated issue with our accounts and billing. He listened to and answered all our questions with clear explanations and a friendly demeanor. We greatly appreciated his knowledge, professionalism, and patience.”
“I brought my iPad in because it stopped charging and they fixed it quickly. Communication was great and pricing was fair. Hands down the best repair shop I’ve been to in the area.”
“This is my store since las 10 years...never complaints only good service..the girls here are the best...my latest helper Nadya nothing but caring and understanding
Always willing to help ...no judgement...im old
NADYA YOU THE BEST”
“Marshall was a huge help in helping me switch to Verizon. The process went as smooth as possible with his expertise in figuring out the best plan and phones I needed. I highly recommend this Verizon location and customer service !”
“What Angela was able to do so easily in about 2 minutes or less impressed me. I had spent hours on the phone over the course of 2 days and still had no internet on my new service. Angela did her magic and now all is well again. Thank you, Angela!”
10AM - 8PM
12901 Sherman Way, North Hollywood
Mobile Phones
“This tech is truly a professional with great customer service, I came to replace my iPhone 12 Pro Max screen, it was done within an hour for a great price and I got a free screen protector. Do not believe the bad reviews they’re fake. This guy is awesome. Thank you ?”
“Great local store I like it there because of the staff that working there they will help you and give advice even if you don’t buying anything
Thank you”
“Excellent service by the staff. I came in looking to switch from AT&T, I got a great deal, with international and a great pricing on my service. I been a customer for years and this was the best experience I had at a store??”
10AM - 6:30PM
7355 Lankershim Blvd # 70, North Hollywood
Mobile Phones
“I have to tell you, this is the first time where I feel like I have had a really positive and personal experience going into a T-Mobile store. Richard and Tona (I believe) we're exceptionally personal and kind. Even as the pandemic and protesting are going on, they both still made me feel special and valued. I had an issue with my phone not getting reception and without any hesitation they tested my phone and decided that it needed to be replaced(through insurance). I came in a few days later when the phone arrived to the store not sure what to expect from a customer service standpoint and I was amazed to see the same great customer service was continued. They made me feel very comfortable and connected to me personally. They got to know me as a person and made the process so easy and quick. Thank you for the great service. This is my store of choice and I encourage others to go in and experience the great customer service I experienced. Good job everyone!”
“Excellent service. Maria helped me with some issues in my phone I spent all morning trying to find a place like this; with excellent customer service. Other stores are not what I want at all but the minute I walked into this store I felt like home. Maria was super understanding and helpful and I really appreciate the time she took to solve my problem ?. I recommend this store to anyone. Thank you Maria and Cesar???you guys are awesome!!!”
“Fatima and Juan provided outstanding customer service and even resolved an issue with a competitor for us. Huge kudos and gratitude! Been a customer for 7 years and will continue referring. ?”
“Eugene is the best! He was so patient with me and very helpful!! He called locations to find my phone and help me out. Saved me time and gas!!! Thanks Eugene!!! Also, I believe he was a manager didn’t catch his name… in business clothes cool hair cut, he was very helpful as well! Great location to come to! I will be back!”
“Spectrum store at a nice and easy Location definitely recommend just going in and having them deal with your Internet or phone in person and the very helpful and good staff here”
“Alfonso was super helpful at checkout and level-headed when there was a problem with my payment that required him to get a manager for help. It wasn't until afterwards I found out it was his first day! Kinda disappointed that Target sent an employee out on the floor right away with no one visibly training them, but I would've never guessed because Alfonso helped keep an almost super stressful situation under control”
“I like the deal I got on a new phone. The salesperson was very helpful. I went into pay my bill and they were very helpful in helping me solve the problem I was having with my phone.”
“Yamilet best customer service being packed in there she kept her patience and addressed all the customers and handled their business as well thank you. Keep up the good work.”
“they did a great job on replaceing my phone screen on the spot. sorrh but that 1 star needs to go. shouldnt expect everyone to run on your time sometimes things come up. these guys are efficient.”
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“Mauricio at the store was extremely helpful and trying to solve my problem and gave me an easy solution. Told me if I can’t figure it out myself to bring it in and he’ll take care of it for me. Good customer service.”