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October 2023 by Michael Hathaway
I was so confused by the fact that there was no office at the address, rather a person in a car. I walked around the block looking for the right place. Also, I didn't book the location right by my house because I know there is only a taco stand and a parking lot. Why not explain that on the site? Doesn't make sense to not clarify the basic information of where to go! Otherwise the technician was lovely.
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October 2023 by Joseph
The Lady was very nice and friendly and answered all my questions.Thank you for making my experience great.Joseph
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September 2023 by Alfredo Tanchez
Is a clinic mobile(a car) bad bad! The nurse was great person!
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September 2023 by Michael Farfel
Apologies I’m bad with names but the tester was friendly & helpful +I tested NEGATIVE so I’m happy
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September 2023 by Sana Mehmood
No one showed for at least 20 mins to do the test. There were many people waiting. When she finally showed up she said she would be back in 30 mins. Unorganized/unprofessional.
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September 2023 by Shirin S.
I had an appointment yesterday at 11:00 am for a Covid. After several calls between myself and their office and an hour of waiting the nurse showed up in the parking lot and said that she has to clock off and asked the people waiting to come back after her lunch break at 12:30. So, I never had the Covid test that I had scheduled.
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September 2023 by Leslie Wears
I don’t recommend Premium Heath for Covid testing. Location was very hard to find. I was led to believe it was a building, was never told it was a shopping center parking lot. Technician was 15 minutes late and there were many people waiting to be tested in the hot sun who seemed to have all been given the same appointment time. Technician was very good but the company scheduling and communication were terrible.
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September 2023 by Catherine Angelheart
I made appointment at North Hollywood today 9/2 for 11 am then I was called the day of my appointment that they have to change the time as there were issues with staffing. I agreed with the new appointment set up for me which is at 1210pm. I asked a friend to drive me to the meeting point and after waiting for half an hour, I called the number to make sure someone will meet me as we parked next to the "Premium Health" white vehicle in the parking lot but no agent present. When I got a hold of somebody on the phone, she was surprised and put me on a brief hold to find out what happened to the person that's supposed to meet me. Then she said the person cannot come to my meeting point because they are busy somewhere else. Truly a waste of my time..considering I'm not well ?
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September 2023 by Leah Breuer
I arrived on time for my appointment. No one was there to administer testing. There were half a dozen people waiting around the parking lot. Eventually I got tired of waiting and left.
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August 2023 by Zapien Maria
Great customer service. Great support. Friendly, helpful and communicative.Very satisfied with my support. Aside from that very quick results. Both persons who have assist me throughout these three days have been great.Thank you.
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August 2023 by Kassandra Aguilar
Great experience! Really nice lady that helped me, quick turnaround on test results and there were little to no people. Highly recommend!
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August 2023 by Agustin Dorado
Everything was quick and easy. Was told I was going to get my first test result in 15 minutes but never got the text
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August 2023 by Mirelsa Rodriguez
Was a really quick and friendly visit. Thank you!
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August 2023 by Laura Ward
I’m obsessed. Thank you for being one of the only places I’ve found to continuously offer PCR Covid testing. You are keeping our communities informed and safe. Plus the fact that you accept all insurance AND do in-home testing is unheard of and incredible. I’m telling everyone I know about premium health!
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August 2023 by Steve Leidner
I have waited over an hour. No one showed up to administer the test.