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February 2024 by Ronald Todd Woodward
Complete lack of customer service. I called to confirm my prescription was sent over to be filled. The pharmacist mentioned in an aggressive manner the he just received it and hasn’t had a chance to fill it. This was a bold lie as I was in the office when it was originally sent 2 days prior. The med being requested is a tricky one to get currently. The pharmacist said he couldn’t order anything for me until he had my insurance details. I gave him what he asked for but was unfamiliar with a certain series of numbers on my card and asked if I can just bring it with me when I pick up and he can get his info. I added if it was possible to look it up in the system LIKE ALL PHARMACIES DO! He declined and told me without insurance he WOULD not order the med. We went back and for for a few minutes as he kept evoking an argument. Finally I expressed my disdain with this small business pharmacy and that he has no concern for the customers or their specific needs. He then told me to go to Walgreens it might be a better fit. I was quick to respond that Walgreens suggested I try a small pharmacy. He went silent and I went on with my day. I ended up not being able to support small business but instead Walmart.
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September 2023 by M G.
Wow. I was excited to switch my prescriptions to a local mom & pop pharmacy but they were incredibly rude. I'm left a bit speechless at my interaction with them.
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December 2022 by logan.
Very unprofessional, told me to call my doctor to transfer my medication. I did that, then when I called back they decided it'd be a good time to tell me my medication wasn't covered because they have no contract with cigna.
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December 2022 by Kiera.
Very unprofessional, told me to call my doctor to transfer my medication. I did that, then when I called back they decided it'd be a good time to tell me my medication wasn't covered because they have no contract with cigna.
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March 2022 by Brandon Welsh
Riverside Discount Drugs is my favorite pharmacy in and nearby Studio City. I live in West Hollywood but make the drive over the hill to see the owner Issac because he makes it easy to get my refills and more. I prefer a family owned pharmacy over CVS, Walgreens, and other corporate pharmacy’s.
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January 2022 by Mosquito V.
AVOID AT ALL COSTS. I got my prescription here and they filled it with the wrong medication! Ridiculously Dangerous! If I hadn't looked into it before taking it, it would have killed me or at the very least I would have suffered irreparable damage.
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November 2021 by kelly Makayla
Discount Drugs employees are professional, polite and very knowledgeable. The entire experience was wonderful as well as their products ne of great quality at an affordable price.
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November 2021 by Rebeca Itziar
I appreciate Riverside Discount Drugs because their service was prompt, helpful and honest. The prices of their drugs are such that I can afford what I need, whereas I could not afford them from the location where I live.love it.
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November 2021 by Caroline Sophie
Quite a quick and easy process setting up an account. Payment a breeze and offering discount a huge plus. Arrived in time suggested. Will use in the future for refills and any new prescriptions.
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November 2021 by Kelli Alissa
I always order my husbands prescriptions with Riverside Discount Drugs . I love them and have never had a concern making sure his need are met.
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November 2021 by PG V.
I cannot speak highly enough about this pharmacy. I started coming here two years ago after having an impossible time getting my prescription filled at CVS' and other (large and small) pharmacies across The Valley. They were able to fill it immediately! I still go here for everything. They're quick, kind, and always really helpful. Do not be misled by the sparse aisles, riverside discount drugs is the best!
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November 2021 by Isabel Law
I only called them to get a stock check on 2 medications I need and the guy got mad at me for asking if they accept my insurance. Then he proceeded to tell me that if the insurance makes it lower than his prices he won't let the insurance cover it, which made no sense. Honestly im glad I didn't even go here.
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October 2021 by Huel Peterson
Riverside Discount Drugs is best company . I could not ask for better service. This experience was great and I look forward to receiving my medicine. I will highly recommend this website. Thank you Riverside Discount Drugs..
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October 2021 by Marguerite Porterfield
Best company. It is very easy to order my medication from Riverside Discount Drugs. They always have what I need and deliver it in a timely manner. I am very happy for there service.
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October 2021 by Ankunding Ives
I am so grateful to Riverside Discount Drugs and trust implicitly their products because of Isaac's ServiceHe is very present, extremely knowledgable and forthright.I am so relieved to know that I can trust and have on hand for future needs an extremely reliable human being and non robotic company. because of the spirit of kindness and excellence that Isaac.I am so grateful and feel secure now to have this awesome spirit of hospitality and excellence I found in Isaac and company that I can rely on,pass on to others and hope that this is the real true prototype of buisness in our HUMAN post robotic future!"
