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April 2022 by Mara Baxter
I ordered online on Amazon and was sent the wrong size heel. (Ordered a 9) The box came smashed and with holes (the packaging didn't have holes so it was like that when they sent it) ive called them 10+ times and they will not answer the phone. You just get hung up on. Very frustrated.
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March 2022 by Cara Gurney
Ordered on Amazon, they listed as shipped though USPS had no record after a week, I was issued a refund only after inquiring, no further explanation or communication received despite my attempt at clarification, do not recommend this seller.
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February 2022 by Marius Niebuhr
Ordered a pair of shoes over Amazon that started falling apart after just two months. After contacting Shoe Diamond & Swimwear they informed me, that they only have a 30 day warranty period so there is nothing they can do about it. The fact that they won't acknowledge that a 100 dollar pair of shoes should last more than two months seems really greedy. Can't recommend this place...
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July 2021 by Mary Ann G.
This seller is TERRIBLE!!!!! Stay Away!!! I bought NAOT shoes from them for $140 on Amazon. I have bought and worn NAOT sandals for about 15- 20 years now. I always buy the same style. I bought 2 pair of size 9 in different colors. The sandals were marked 9, but were actually a 10 or 11. One pair was returned so Kohl's, no problem. But the second pair went to UPS. WHen I got to UPS, they wouldn't take without a label. I called Amazon, printed the label, was told to leave the shoes out for pick up. UPS never came. Called Amazon again and was told THE SELLER WOULD NOT ACCEPT THE SANDALS!!!!! The sandals were mismarked from the beginning and now they are not taking them back!!!! BEWARE!!!!! Never use this company. Amazon is trying for my money back. Stay tuned for what they do.
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January 2021 by Retro R.
shoes with no left buckle impossible to get a reply? supposed to be new amazon does nothing, they want pics yet supply no email? here is your pics
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January 2021 by Valerie M.
They charged me twice for a pair of boots that I returned MONTHS ago. And now they won't answer their phone...they are a f****** scam!!!
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November 2020 by Latashe McNeely
HORRIBLE!!!! Ordered off Amazon.. Wish I had read the reviews 1st. DO NOT!!! DO NOT!! Order from this supplier. They DO SHIP THE ORDERS. Been waiting on a order for over 2 1/2 weeks now. SAD COMPANY!!!
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October 2020 by Sherri E.
Ordered shoes for my daughter for her birthday. She was very excited. Then we got the shoes and was not what we ordered. They were not even the same as the picture on the box. And they will not answer the phone or respond to emails. Been trying almost 2 weeks. I am going to file with the better business bureau.
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December 2019 by Jim G.
I would give 0 if I could. Ordered a purse thru Amazon that NEVER came. USPS says it was never picked up they said it was lost in shipping. Nice to tell me after Christmas.
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September 2019 by Brandon I.
Worst company ever. Never answer the phone and are generally inattentive. They might be running a scam, I didn't get that far with them.
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February 2019 by Bill B.
I ordered a great pair of sandal platform heels from them thru amazon and they are great!!! Quality is top notch and they were shipped when promised. Will come back for more
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June 2018 by Chrissy V.
Purchased a sunset bathing suit through Amazon. This company is horrible. This product after wearing maybe 7 times totally fell apart. Do not buy anything from this company. Poor quality. The fabric is now like tissue paper. Not happy having to pick a star I would not even give one. Buyer beware.
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May 2018 by Melissa B.
Do not buy from this company. They sell items on Amazon and don't fulfill orders. I ordered an expensive pair of shoes from them on amazon. Shipping time said 3-5 days, two weeks later no shoes. The night I was told they would finally get here they cancelled my order and offered me a 10% discount if I still wanted to buy from them. You have got to be kidding me! After reading Yelp reviews they seem to have a well established pattern of doing business
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April 2018 by Torgom G.
These guys are amazing! I constantly order new products with them and never have an issue. They actually sell very high quality products, best comfort shoes and stylish heels. Awesome to do business with and they always ship on time. 5 stars!
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December 2017 by Dani S
Bought a pair of very expensive shoes from this place, got them in the mail and they didn't fit, so I sent it back for a refund, never wore, not even once. They only issued half of the original amount and refuse to issue the remaining amount for no reason. tried calling them multiple times with no answer! HORRIBLE!
