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February 2024 by Jennifer Chan
Do not pick this location!! No one was there and we waited for an hour and still no one. When we got here there was already people waiting since the early morning. We reserved the truck at 11am. Avoid the horrible place
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October 2023 by Robert Shearer
It’s the worst. I’ve only been here twice and I was forced to because of availability issues.Sometimes there’s not even anyone there. They could be gone for a 2 hour lunch. One time after I waited for them to come back from this never ending lunch, they then told me the truck I had reserved 2 weeks ago wasn’t there and I should try a different location.Another time I had an 8a pickup which is before they open. Mobile pickup was confirmed. Showed up and the instructions said key was in the cab under the seat. Only they had accidentally locked both doors to the cab with the key in it and then claimed that they didn’t have it unlocked because I “didn’t tell them”.When I did finally the truck (covered in damage and graffiti) the cab was covered in old food and garbage. Half eaten cookies and candy that were stuck to everything.Just don’t do it. Honestly Uhual should pull this location entirely.
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July 2023 by Z J
This location is a nightmare. The employees, managers, owners and equipment is sub-par. They also overcharge and months later, try to charge you for “mystery” items. When I inquired what the charges were for, they were unable to give me any details at all, saying there were no notes in their system about them, yet still insisted I pay. Yeah. No.
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March 2023 by Jalen S.
This place is f****** awful. Do NOT pick up uhaul trucks/equipment from here. We arrived at my pick up time and waited for an hour and no one showed up or answered our phone calls. They are terrible and do nothing but cause issues with what should be an easy process. The worst customer service I've ever experienced. Lots of pointing fingers, blaming the customer for their mistakes, and acting like the victim. This is ridiculous.
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March 2022 by Raul Rufin
This guy is shady and stealing money from people. I was overcharged $82 for 32+ extra miles and 1/4 tank of gas. When I called U-Haul they confirmed that my miles out were at 46782 and that he put 46749 and that the gas tank was almost empty and that he put 1/4 tank of gas. Take pics of everything because this guy is taking advantage of people and obviously stealing
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January 2022 by Louis
Fast easy service
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October 2017 by Kristy McCormac
My last move, reserved the largest truck a month in advance. Day of, no truck! Last renters decided to keep it! They didn't try too hard to get it back. I was forced to use a smaller truck and make twice as many trips ... lost my helpers due to how late it got. The rental process sucks.
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May 2017 by A K
Jacob was great, gave great service, and wasn't picky on me getting late a bit.
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October 2016 by joshua gilstrap
Terrible service. They over charged me for 6 blankets I didn't use and the manager was dismissive and rude. Don't recommend using them for your uhaul rentals
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October 2014 by Alyssa Lewis
i will never get a uhaul from this place again .... the man who was there i think was the owner is very rude and charged me extra 20 for nothing and when i called told him about the extra charge he was extremely rude i dont recommend this place to any one
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August 2014 by Cedric Jons
I was scheduled to pick up the 17ft. truck at 9 am. I spoke on the phone with the location owner and I told him that it is very important for me to pick up the truck on time because i had to be at storage at 9:30 am to confirm my spot, otherwise they will give it away. So the next morning he was not there at 9 am as we scheduled. When i called him, he promised to show up in 10 min. But 20 min later he still was not there. When I called him again, he said if i can't wait any longer.. i should go to another u haul location. Since this u haul location was not able to honor my confirmed reservation, I had to find movers the last minute. HUGE THANK YOU TO GRIZZLY MOVERS FOR COMING WITHIN 30 MIN AFTER MY CALL ON A SATURDAY. THEY MOVED ALL MY ITEMS VERY QUICKLY AND PROFESSIONALLY. I DO NOT RECOMMEND THIS U HAUL LOCATION.. RIP OFF
