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December 2023 by Mel Kal
I brought my car here for brake repair and engine mount repair. They did a great job and I will be bringing my car back for all of its services moving forward and will be recommending them to my friends and family as well
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November 2023 by Jamie D.
They did what they said, for the price they said, in the short time they said. What more could you want? Definitely recommend.I emailed an inquiry for battery replacement and got a quick response confirming they could do the work I needed, whenever I was able to stop in.I called to check on cost and was quoted a reasonable price, comparable to other quotes I had received for similar work & warranty.I arrived as a drop-in in the afternoon, they confirmed my problem, did the work at the previously quoted price, didn't try to upsell anything, advised me on the (generous) free-replacement and warranty periods, and had me on my way within 15 minutes.
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October 2023 by Jesse Banwart
Friendly, quick, and honest. Amazing service.
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February 2023 by John Odell
Everyone was very professional, informative and helpful. I will definitely be coming here with all my future car needs/maintenance.
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January 2023 by Patti M.
I have been getting car repairs from Universal A/C & Auto Repair for over 5 years. They moved locations and I followed them! Avo and Chris are friendly, knowledgeable, trustworthy, and highly professional. I recently had my power steering on my Honda Civic fixed there, and Avo went above and beyond to make sure that the repair was done properly, and it only took one day. It's been a month now and not one problem with my repair. I would choose this small business over the large chain repair shops everytime!!
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January 2023 by roger dena
Honest people.
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December 2022 by Edward Jahnke
Great service, wonderful and helpful staff! This is the best place for car repairs and inspections!
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October 2022 by Americo Garcia
two stubborn guys complaining that your AC is all messed up so you ask them to fix it but they actually don’t know how.not so “universal“ AC Repair
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October 2022 by Armine Malkasyan
They are the best mechanics. They are very knowledgeable and helpful, I highly recommend Universal Ac and Auto Repair shopServices: Air conditioning
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August 2022 by Casey Robinson
I could not be happier with the work done by the people.I received a quote from my dealership service department and did not trust their work/honesty. I called Universal AC & Auto Repair and was able to talk to Avo, who -listened- to my situation. When I voiced my concern of going to his shop for an inspection, he reassured me he was capable of helping me with my problem (AC repair) that the dealership had found. He wasn't just just trying to get me into the shop for an inspection.They were able to see me that day, and I left my car for inspection. He texted me after the inspection, and we talked about what would need to be repaired. His price was competitive to the previous estimate, but I felt I trusted him more than the other shop.The other shop had done a diagnostic and caught some more problems, but Avo was confident we could fix it with less repair parts. We talked about the potential of the extra work and came up with a repair price that beat the other shop. I did not receive a email or printed quote, we just agreed over the phone.When he was working on the car, the extra repair was needed and Avo kept his word on the quoted price over the phone. The extra work wasn't time easy, but I can tell he worked extra to make sure I had my car for the weekend, which took extra effort.He was honest, truthful, and genuinely nice throughout the entire process. I was very happy with the outcome, and will recommend him to anyone that needs a trustworthy mechanic.Thank you guys.
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August 2022 by KC R.
I could not be happier with the work done by the people.I received a quote from my dealership service department and did not trust their work/honesty. I called Universal AC & Auto Repair and was able to talk to Avo, who -listened- to my situation. When I voiced my concern of going to his shop for an inspection, he reassured me he was capable of helping me with my problem (AC repair) that the dealership had found. He wasn't just just trying to get me into the shop for an inspection.They were able to see me that day, and I left my car for inspection. He texted me after the inspection, and we talked about what would need to be repaired. His price was competitive to the previous estimate, but I felt I trusted him more than the other shop.The other shop had done a diagnostic and caught some more problems, but Avo was confident we could fix it with less repair parts. We talked about the potential of the extra work and came up with a repair price that beat the other shop. I did not receive a email or printed quote, we just agreed over the phone.When he was working on the car, the extra repair was needed and Avo kept his word on the quoted price over the phone. The extra work wasn't time easy, but I can tell he worked extra to make sure I had my car for the weekend, which took extra effort.He was honest, truthful, and genuinely nice throughout the entire process. I was very happy with the outcome, and will recommend him to anyone that needs a trustworthy mechanic.Thank you guys.
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June 2022 by Chris F.
I was having air conditioning problems with my Chrysler and went all over Studio City to try and fix. Unfortunately none had the equipment needed and said I have to go to the dealership, which quoted me a very high price. So glad that I called Avo, very nice and professional and gave me a very fair rate (well under half of what the dealership offered) and fixed quickly (dealer said I'd need to leave car there for days. Couldn't have been a better experience -- Thanks guys!
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January 2022 by William Sanchinel
Bad customer service and expensive
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January 2022 by Maria Reyes
Excellent service both by phone and in person and they respect the price they give you and it was cheaper than in the dealer and they are an AC specialist and they give you new spare parts with a guarantee
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November 2021 by Sean D.
I've been taking my cars to these guys for almost 20 years. Referred them to many friends who have also become regular customers. They are professional, reliable and honest.
