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October 2023 by Lidia A.
I had a low pressure tire. Drove and my vehicle was diagnosed and fixed in about 15 minutes The service was complementary. The attendants were very professional Definitely recommend this place!
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October 2023 by Raj H.
I've gotten my flat tire changed here couple years ago and had a good experience so I decided to get my worn out tire changed here again. They didn't have my specific tire in stock and had to order it. I got it installed the next morning and noticed that it looked smaller. When I told the employee he looked at me like I'm crazy and said it's the right size. I reviewed the receipt and it looked accurate. When I got home I examined the tire closely and they indeed installed a smaller tire than what I had ordered! I had to go back again and luckily they still had my tire. If your job is to install tires wouldn't it make sense to make sure the correct tire is being put on? The lack of attention to detail is appalling especially when I can visually notice the difference in size, and I'm not a tire expert. The customer service was average, they were unapologetic and didn't want to give any discount for their mistake but I demanded a refund for the installation since I wasted my time and gas. On top of everything they raised their price significantly on the tire I got just a couple years ago. I will look elsewhere the next time I need tires.
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October 2023 by Brian
I purchased my tires and made an appointment for the next morning through the website. Because I had scheduled an appointment they helped me ahead of everyone waiting in the lobby (at least 5 people). They took my car in and started working on it immediately. I had new tires balanced and installed (including a full size spare) in less than 30 minutes. I was in complete shock. The experience was GREAT!!!
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September 2023 by Christopher W.
Always greeted with a professional response to my Van tread needs. After coming here for years I'm still amazed how much concern these guys put into their service.
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September 2023 by Divot K.
Having a Tesla has it's good points, but when it comes to tires, I highly recommend America's Tires. I had a slow leak, Tesla Roadside service would not acknowledge the issue based on PSI, it had to be lower than 35 PSI. Additionally when I tried to schedule service they gave me a date and time 7 days out!. America's Tires were open, available, honest and efficient. They looked at the tire, a nail in the sidewall, need to replace. Price was better than Tesla and comparable with Costco. I like the certificate option for additional replacement when the tire cannot be repaired. In fact I purchased for all 4 tires!
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September 2023 by Xavier Mandujan
Showed up for my 8:15am appointment- promptly greeted-first person couldn’t find my tire order (ordered through Tire Rack), told me they didn’t show delivered, he then told me he was going to go look and then I saw him with another customer. So my immediate impressions were not good, however, Brian and Alfredo quickly jumped in to help, they immediately searched and found my tires, they got my vehicle to the service bay and before I knew it, my car was ready. Although there was a little confusion about my order in the beginning, the final result it what matters. America’s Tire and the team delivered today and I’m happy. Patience and respectful communication is key.
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August 2023 by Andres C.
The best service I have had for tires. Got a nasty screw in my rear left tire making loud noises as I drive. I like the service and attention Andrew and another crew member gave me, no hassle at all to sell me anything that I didn't need. The repair was free of charge, but they made sure to check all tires.
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August 2023 by Glen W.
Good experience here. Was in and out in 30 mins on a Monday morning. Friendly professional staff, they hand torqued my lug nuts, and even cleaned my steel wheels underneath the plastic hubcaps. It pays to go spend a bit more and go to a big franchise business. I recommend Americas tire over Costco as well because they actually have a parking lot with a waiting area and a better warranty. Any other small privately owned hole in the wall tire shop would have drunk workers tighten my lug nuts to 250 ft lbs with their impact, improperly install the tpms sensors, and steal my valve stem caps and not even balance the wheels properly (it's happened before many times.) If I had one piece of advice to give the owner is to have the waiting room windows tinted or install shades on the windows. It was like a magnifying glass in the sun.
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August 2023 by Maxwell Cadburry
Replaced a tire on my corvette. They didn't have mine in stock so they mounted a loaner and called me two days later to finish the job. Great customer service. My new GO TO place.
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August 2023 by K V.
This is my go to place. Everyone here is very pleasant and helpful. I came in today thinking I had to replace my tires. Alfredo inspected it and told me I could still use them. I have been to places where they would just sell you the tires. Alfredo and everybody I have worked with here are honest. I highly recommend this place. Thank you America's Tires, Balboa Blvd Team!
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July 2023 by no
came for a simple tire rotation and not only did i have to wait an HOUR (despite my appointment, which i showed up 5 minutes early for) i got my wheels back dirty, wheel caps scratched, and a rim curbed. upon complaining i was told they were scratched before i brought my car in, but they took back that statement after i told them i had photos from before. if you have a tesla and care about it, avoid this place.
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July 2023 by Apple Jack
Got my tires balanced. I asked not to change my air pressure, yet they did. I also asked not to rotate. Not sure if they listened to that instruction either.
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July 2023 by Hanson N.
First off, America's tire is amazing. To get into specifics DO NOT GO TO THE CANOGA PARK ONE!!!! This is the one to be at. Summary: I don't know who they are hiring at canoga park, but they made me feel unwanted at that location. They had 15 people in the front desk but nobody had a clue on what to do, just standing around. I got a representative who made no conversation and only gave me quotes for expensive products . And once I found there was another location, he just brushed me off. Don't know if I want to spend my money at a place that doesn't even treat people with respect cause they drive a Honda? Maybe due to the high value vehicles there? I would GLADLY DRIVE THE EXTRA 30 MINUTES to a place that makes me feel like a human being. Luke took care of me and when I say my experience was smooth, I mean smooth like butter. He made it crystal clear on the wait time and everything that was going in. When picking out tires, he had many options. This location is like Baskin Robbins and their 31 flavors. He was knowledgeable on the tires and their life expectancy, which helped me make a decision even quicker. He was also able to snag me a discount! (Compared to other stores,,, hint hint). Overall, get your tires from America's tires. Just be careful on which store you go to.
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June 2023 by Linda Larosa
AMAZING customer service. I usually don’t go out of my way to write a review, but I went in because my car kept alerting me that my tire needed air, so I went to get it checked out. I assumed I needed to get it patched up, they were able to squeeze me in when I got out of work late, and was in and out of there in less than a hour, and to top it off, they didn’t charge me anything! They patched it up for free, I was so surprised, especially since I was having a rough day, goes to show that great customer service goes a long way. I would 1000% go back and already have recommended some friends to go there.
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June 2023 by Hunter
Went in to get a whole new set of tires put on since 2 tires had bulges. I told the employee that I wanted to keep and sell the 2 Pirelli tires that didn't have bulges in them. The employees misplaced the tires and couldn't definitively confirm which two tires were the ones in good condition. After taking a look at the tires they brought out two that they thought could be the right tires. Turns out they ripped holes in them taking them off of my car anyways so I got boned out of a few hundred dollars. Further more, the service took way longer than my usual tire place and the only reason I am ever going to go back to this shop is because my warranty. Go somewhere else.