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March 2024 by scorpio H
My name is SIGIFREDO HERRERA, I'm going to write this because I don't want what just happened to me to happen to other people at the ATM machines where you get ? from the car, they cloned my card ? out there and it's there tomorrow They stole some of my money ? what I don't understand is that they have cameras there, how can they not realize that in front of their eyes they are stealing and doing this type of fraud?
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March 2024 by Ernesto Cn
This branch has the worst customer service, employees seems like they be there obligated. Team leader same as employees rude.
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January 2024 by Scott K.
So friendly with the best customer service go see Carlos for all of your new account CD and savings needs highly recommended easy parking
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December 2023 by Eugenio Sese
Fast and simple, good to come early on a work week to avoid lines if you must use the tellers, but for ATM, they are located at the front as a walk-up machine, and the left side for drive thru ATM. The main entrance, though, is at the rear where there are also handicap parking spaces available.
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December 2023 by Layla Wastbuy
With the lines that sometimes can take time, I like them and have been with them for many years.
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October 2023 by Sylvia Rabinowitz
I just don’t know why they close so early (4pm). How can anyone schedule in time to go to the bank?
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September 2023 by Scott M.
've been a BoA customer since 1980. It's gotten ridiculous already with bank hours. Almost all branches in Los Angeles are open only 10-4 M-F. Not even late on Friday! No Saturday! I had to drive 15 minutes to find one open on Saturday. And when I did, only two tellers and a line to the door. And no, there are some transactions I can't do at the ATM. As much as it will be a horrible pain, it may be time to finally go to another bank.
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June 2023 by Tania Romero
Effect immediately i will be closing all my accounts, including my large IRA and savings. The worst management I've ever dealt with. Do better BofA!
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May 2023 by Terry P.
Avoid this location: poor management and incompetent employees. It's very surprising that this location has two stars because it is the worse BofA location we've ever experienced.
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April 2023 by Kelvin Vaughan
Let me say upfront I know this branch has challenges. But, I had a problem with a deposit i made inside the branch. And I didn't like the outcome, but I went back and spoke to the branch manager Merriam and expressed my concerns and frustrations. I was impressed by her focus on listening to what I had to say. The issue is still being worked on, but she won my respect today and how she handled things in the end. Thank you.
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March 2023 by Lori Lacher
This bank is sooo understaffed. There is one teller working during lunch. The line is out the door. Plus, I have to wait 45 minutes to do a wire transfer. I e been a BofA customer for 45 years and have been banking with the branch on Balboa and Parthenon for 17 years. The service has gotten worse and worse because it’s so understaffed.
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February 2023 by Victor R.
Right now it's 12:55pm They have the doors locked and not letting nobody get inside. All I wanted to use an ATM. They made everyone stand outside in line . Whoever is the manager or in charge needs to get fired asap !!!! It doesn't matters if they have lunch breaks or understaffed. They should have Aleast one person there
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January 2023 by Elizabeth S.
Why does every Bof A to ever exist only have ONE teller at a time? It's ridiculous and so annoying I'm about to change banks. I had to wait in line for 45 mins to get laundry change because they only have one person working at a time. You can't go during the week, you can't go on the weekend. The service is f****** awful all the time. 10-15 people in a line at all time in every location. F*** this company
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January 2023 by Dora G.
THE WORSE! It's the beginning of the month and you think banks has their priorities straight. The ignorance this bank has is ridiculous. One teller with 15 people in line. People in line requesting for another teller or at least to speak to the manager and BofA workers all throw their hands up as if they don't care. Security guard telling people that are walking in that it'll be an hour wait. When the manager finally walked out, she didn't address the situation to the people in line. No! She ignored everyone, walked out to the parking lot and walked right in as if we're invisible. BofA customers save your time and anxiety, go somewhere else!
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December 2022 by Anna Adamyan
Worst customer service!! They treat you like a dog!! Please stay away!
