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April 2024 by Peter Xaymountry
My wife and I stopped by here tonight because she wanted her rocky road ice cream and I guess Baskin Robbins is the only place that has them. This store was close to us after leaving Northridge mall so it worked out. We found parking just fine in the small plaza it's in. When we walked inside, they had 1 family inside. My wife got her rocky road ice cream in a cone and I got the oreo ice cream in a cone. We ate our ice cream inside and it was relaxing. We both enjoyed our ice cream and I like some of their cakes that they had. The employee working tonight was polite and friendly with us. We would be sure to come back if we're in the area again.Parking: There are some parking spots here but it can get limited.Kid-friendliness: This place is kid friendly.Wheelchair accessibility: This place is wheelchair accessible and has a ramp.
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March 2024 by Tyler Diehl
This fat guy wasn't eating oreo cold brew in store
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February 2024 by Luna Hall
Kid-friendliness: Has lots of activities for kids.
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August 2023 by Stacie B.
I was in a real pinch for a SAME DAY Pokemon ice cream cake for our daughter's birthday since we had been traveling leading up to the day. The franchise owner was there working and he was so helpful. Not only did he already have one ready to rock, he took the time to customize it for us right there on the spot. THANK YOU for your excellent service, we will be back!
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August 2023 by Janelly G.
I have ordered two cakes with them recently and have had a great experience with the cakes being exactly what Is asked for. I love that we can custom order cakes and most importantly appreciate that they call/text to follow up and confirm details of your order if there is a question or concern. Cakes are a big deal so them taking this extra step is something I appreciate. Pick up is always swift, and staff is friendly. Love coming to this location!
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July 2023 by Emily C.
Solid place to get ice cream in the area!I came here on a Monday night around 8:30 PM. This was one of the few ice cream places in the area that didn't close at 9 PM but stayed open until 10 PM (great!). When we arrived, it was busy - there were six people in line ahead of us. I grew up eating Baskin-Robbins and decided to go with their decadent chocolate flavor (pictured below). It was pretty good! While I've had ice cream that I liked more elsewhere (such as Wanderlust and Salt & Straw), I have to say Baskin-Robbins is still a solid 3/5. I don't necessarily crave Baskin-Robbins, but if I'm in the mood for ice cream and in the area, yes, I will come back again! The staff was pleasant, providing standard service, nothing out of the ordinary. The seating area is small, which would normally be fine during the colder months, but now that it's summer, it's too cramped to eat inside, so we ended up eating in the car instead, haha. I suppose I would give this place more stars if they could somehow create an outdoor seating area too. Still a good place to get ice cream overall!
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May 2023 by Rynxes Melgar
Been here a few times. Staff has always been friendly so far. Flavors are always good. Location is perfect with enough parking.
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April 2023 by Taco T.
Fast service enough though there was a lot of customers. Tried the smoothie. Price not displayed. Small $5.79.
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February 2023 by Tanya Velazquez
This place is under new ownership and we go there all the time now. It is so close to us and under the previous ownership they were always closed, I heard it was due to being understaffed all the time. The new owners are wonderful, very friendly and polite and they're always open during business hours. The store is clean and the service is wonderful!
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October 2022 by Elisa Vega Alvarez
It’s closedSaturday 5/21 4:30pm????
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September 2022 by Kim K.
I walked in today and immediately had to walk out. I was so turned off, I couldn't even place an order. There is a worker, who has a VERY strong, pungent smell, like she hasn't bathed in weeks. That was the first turn off. I couldn't have someone smelling that bad, handling any food that I will be eating. She also wore no gloves and kept putting her hands on her face and mouth. With the health crises we are currently living in, that is extremely unsanitary and gross. There's no way that I'd ever go back to that location. I went to the other Baskin Robbins on Chatsworth St.
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August 2022 by Lena S.
This is my favorite baskin location near me! I recently stopped by for the first time and ordered a caramel cappuccino blast and it was the best I've ever had. Mahnoor made it for me and she did an excellent job. The employees at this location are so nice. I'm glad I found a great baskin to frequent!
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August 2022 by Michelle Coreas
This place is really good! There IS new ownership so that is a GREAT upgrade… the new owner is super friendly and open. The owner before would close at random times so i was hesitant to come here but i read the sign that stayed “under new ownership” so i seen that it was open and went in… he(the new owner) is struggling on getting customers because of the previous owner but i can assure you, that the new owner is open from 11-10pm and is supper friendly and supper clean.
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July 2022 by Jeremy S.
Went there last week for the first time in years Super clean establishment Ice cream was refreshing and the people were nice We definitely will be back for more I highly recommend this location for great ice cream and service
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July 2022 by Mercedes M.
Ugh . At the time this was my go to place because they were generous with their scoops .. Now same owner of the Baskin Robbins on Sepulveda ,North Hills !!! North Hills location STILL stingy with their scoops . I swore I wouldn't go back there again but the management said they changed!! ...NOPE .! Now , this location?' Same owner? The one on Balboa /Devonshire , well their ice cream is ALWAYS soft!! I have no where to go !!!
