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May 2023 by Stephanie Lucero
I really love shopping there because all those beautiful candles and all those scented
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December 2022 by Janeth R.
I'm a huge fan of Bath & Body Works and this place is no exception. Always amazing scents and well stocked. Super neat with kind employees who are always willing to help find what you need. 10/10 super worth the price especially with deals around every corner.
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December 2022 by Ane V.
I can't believe I haven't left a review at this location. Sales associates were welcoming. Greets you with enthusiasm and let's you know about their on going sales, new scent and the like. Most of their stores are well kept and fully stocked. They even have sinks to wash your hand while trying those lotions and to try their hand soaps as well. Located at the second floor next to White Barn.
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September 2022 by Stephanie A.
THEY GIVE US FALSE ADVERTISEMENT!! I went to there store today and I usually never do the buy 3 get 3 free but this time I gave into it I even asked a nice lady at the store if it was for all body care she said yes so I went ahead and purchased the 3 and was hoping to get the 3 free i then asked the cashier if she gave me my 3 free and she said yes but I had seen her scan all 6 of the products, so I then go ahead and look at the receipt and I was charged $8 for the 3 free product I was curious as to why they would charge half of the product when I Being told I'm going to get 3 free i then asked a worker he let me know that it's half price if you return half the product which makes no sense at all I understand it's not the workers fault he let me know that it's the company he had no control over that but they should at least advertise that it's going to be half price not full but half they should mis lead and tell us it's free because if it's free I shouldn't be charged for it I hope the company sees this because I personally don't even wanna shop there no more and I LOVE THE FRAGRANCES !
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July 2022 by Marie Boring
Love it workers was really nice
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June 2022 by Christopher Silveira
Love what I got and the people there where very nice amen
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December 2021 by Lovey K.
I shop and love your store, especially the sales. Why I'm writing is because of Kristy. I've never been treated so rude and dismissive from any of your employees. Completely ignored my request for anything that I needed on my list. Turned her back on me. And never returned to help me. However Cynthia was a perfect employee. Showed me exactly where everything I needed was located. She's happy and so helpful.
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October 2021 by Dawn H.
This is the only location with a wait out of store line. It's not 2020! All of the other mall stores had no wait outside line. Forgot to also mention that 4 people came out but the guy working the line still kept the other people waiting!
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October 2021 by Luz Damor
Bath and body work have the white barn candle next to it and all I want to buy was the candles for my house and for Christmas present some wall scents but there's was a huge line to get inside bath and body works it took me one hour and 15min just to get in... the white barn candle was empty I think employees should organize and there should be two different lines for people like me that only wants to buy staff from the white barn candle because most of the people there where in line to buy from bath and body works asplash and creams I told one of the employees all I want to buy is candles because I already bought online body mist and creams but they don't help me out I stayed in line because my mom didn't want to leave the mall ...it doesn't worth it to spend to much time in line I ended up with so much back pain!
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October 2021 by Rick M
Good .. for the most part love these stores although I am bummed out that they are out of my cologne Ocean... I shall be back next week.
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October 2021 by Peter X.
Great customer service and the place is very well organized. My fiancée and I came here today to get some stuff for her bridesmaids proposal box. The employee were very friendly telling us about their special promo that's going on. So my fiancée took advance on their deals on hand sanitizer, candles and lotions. There was some issues with putting in her cell number at the cashier while paying but another employee came and help us out. There also free sample that they'll allow you to try, it is kind of harder to smell the scent when wearing a mask.
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February 2021 by Fabiola M.
Terrible Customer Service, was overcharged on Candle Day they didn't accept my coupon, after waiting in line for over 2 hours.... yet they accepted my friend's coupon at the other register. When I asked why they couldn't take it they said they aren't accepting any coupons for candles yet I had purchased other items as well. I asked why they just accepted my friend's coupon and her response was "uhhh he wasn't supposed to take it..." with attitude. They should all have been on the same page. I left unsatisfied so I called the store and asked to speak to the manager after explaining to her what had happened she simply said they aren't accepting any coupons. So I told her that she should inform all her staff and she replied with "unfortunately some coupons fall in the crack..." I hung up and called customer service and they said that they should have accepted the 20% off entire purchase. They gave me store credit which is fine by me I shop BBW all the time, although I paid cash... it was that or a check.
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January 2021 by Rosalyn C.
They went above and beyond the weekend day we had gone for their Semi Annual Sale this year. The staff all wear the protective masks, there is a well-managed socially distanced line to let customers inside of their store. Constant cleaning for health and safety measures in this pandemic. Very helpful and friendly staff.
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October 2020 by Crystal H.
Don't understand the point of opening at 10 if you can't get your order until 11?? It's 10:45, and the worker told me I have to wait till 11 and call back. Like??? Orders = canceled.
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March 2020 by Mike Pegula
Helpful service and good deals. Most Bath & Body Works are pretty standard. Got me the Mahogany Coconut Candle!
