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November 2023 by Katherine P.
Average car wash but there are now few full service car washes around the neighborhood that don't require me to drive too far and honestly I didn't want to do it myself. The good is that they are pretty quick but the bad is that they are too quick so let time spent making it perfect. Could have used just a little more effort to ensure my car is actually clean inside and out. Like everything else prices are higher but that's the norm nowadays. They do have a special on Tues and Weds but I can really only go on the weekends.
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November 2023 by Nathan K.
Unfortunately they still have this disrespectful clown at the oil change station. I will never bring any of my cars here again,I have four vehicles I would bring in..
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November 2023 by Suzette C.
They stole my brand new Ray-Ban sunglasses out of my side door. I noticed they were missing as soon as I open the car door at the car wash. They took down my phone number and information and said they would call today but nobody has called yet. Don't go there! I am 100% sure they were there because I noticed them when I closed the door and my husband remembers putting them there when he cleaned out my car earlier.
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November 2023 by Gustavo G.
When I arrived in the morning, there are no signs stating that they have a wash special of 19.99 on Wednesdays. Anyways, I had a digital coupon for the same price. I ask the guy who helped me out if they take digital coupons, and he responded to ask the boss at the cashier. Once inside, I walk straight the cashier - the boss. She was busy talking on the phone on speaker. As I waited, she looks at me mad. She taps on the fiberglass window to give her the receipt so that I could pay for my carwash. Once paid, she said in a load strong voice to go and sit over there. I then answered in a strong voice and asked if she accepted digital coupons from their location. She knotted yes. WORSEST CUSTOMER SERVICE EVER. RUDE!!! I had purchased something to eat at inside. Once finished, I went outside and didn't see my car. When asking for my car, I was told that it was ready. I must say I will no longer come here. My car was still dirty. I had to ask one of the guys to semi finish cleaning my car. I had to ask him to clean the windows inside because they were dirty, and all he said was, they look clean. I also had to show him that there are still dusty areas on my car. He made me feel as if I was getting a free car wash, which I wasn't. When I went back inside to complain, the lady still on the phone told me to wait because she was on the phone. I left mad. What a WASTE OF MONEY & DISAPPOINTMENT!!! I will not return.It's unfortunate that it's literally next to the Costco Gas Station.
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October 2023 by Vishal R.
This place is terrible first the guy outside who gives you the receipt to pay inside rude af. I'm not paying 75 dollars for you to treat me the way you did you bum. Second they broke something in my car and can't fix it. Just all around a bad experience. My recommendation find somewhere else to go. This place used to care about their customers now it's just trash. Go somewhere else I'm never returning to cruisers.
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October 2023 by Jane B.
The best car wash that I have ever been to top quality wash, great service,, and great workers!
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October 2023 by MARIA LUMAWIG
Worst carwash! They left my car dirty. They didn’t even vacuum it properly. Spend $26 for nothing! I call to speak the manager! And starting giving me attitude when I’m telling him they didn’t do their job properly. What kind of business is this if their own manager doesn’t know how to handle the situation!Services: Auto detailing
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August 2023 by Peter M.
It is not easy to find a good car wash. Especially, if you do not wish to have scratches, scrapes, paint peelings and an unfinished job after it is all over. After trying so many car washes, my regular to go place is Cruisers Car Wash on Tampa in Northridge. And I have been going there for years, with all of my cars. Yes, it is not as cheap as a drive through gas station car wash. But you get what you pay for. This is a hand wash and their staff do a super duper job. In the good old days, inside cleaning was included in the car wash (many levels). Nowadays, it is extra but totally worth every penny. I have never been disappointed. Their workmanship is extraordinary. They are courteous, friendly and polite with a high degree of professionalism. And they excel in the department of customer service.
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August 2023 by Alex K
I took my car to this car wash. At the entrance, I noticed a bunch of signs for Express Wash at $8.99. I thought this was a genuine offer. I was told though the express did not include the interior cleaning which was fine w/ me. In a few minutes, some one who called himself the operation manager brought my car out telling me it was ready. I noticed water was still running down the windows! When I told him to wipe it out, he said windows are not included and I have to drive it off like that! Trying to convince this person of the unusual situation was a total waste of time. In a loud and intermediating tone he was telling me that I picked the cheep option for which, this is what I get. You shouldn’t have been cheep!By the way, there was no mention of what the so-called Express wash included in their signs which should be a violation of business laws. Another customer who witnessed the arguments walked up to the guy and told him that he should not talk to a customer in that installing manner. You should apologize to him (me), which he did not.At the suggestion of the other customer, I called the owner. In my surprise, the owner was worse than the field guy. He seemed to be a state of rush and did not want to spend time to hear my complaint. His arguments had absolutely no logic to justify their unfair practice of business. At the end he asked me about my age! and suggested that I see a doctor!Luckily there are many car washes in this town, where genuine customer service is their primary goal.I will never go back to this car wash and will not recommend them in a million years. Two thumbs down. Way down…..
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August 2023 by Flavio R.
I've never had such a bad experience with a car wash and I never have done a bad reviews to a company. This car wash is horrible. After they finished looked like they only cleaned the car inside. Outside, was really bad, the body had the same spots i asked them clean, the corners had small pieces of tree seeds, all glasses and windshield have spot marks (what happened with the good windex) the entire body has spots, and when I asked, they dare to say that I need to pay for a polishing or clay job, as if we had never washes a car. Meaning, this car wash does not clean your car and they want you to pay for them to polish your car. THE WORSE CAR WASH EVER!!
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July 2023 by Tom Hogan
I was charged for a midsize SUV. I have a Land Rover Sport ( the smaller SUV ) They missed a lot of spots.Didn’t clean everything.I had to point out repeatedly spots that were not cleaned. I gave up pointing out missed areas and left. I would not recommend this Car Wash.
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July 2023 by G M
I go here from time to time because I'm very local to it but I don't think I've ever been satisfied. The woman who works the register is always very rude. Interior cleaning is always awful and exterior always has unclean spots.
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July 2023 by Mindy de Leon
My absolute FAVORITE place to get a car wash! They do an impeccable job EVERY time I go .... they also have a frequent washer card .... get 10 stamps and get your 11th (regular price) car wash for FREE! I cannot recommend this place enough. Yeah ... you're welcone!
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July 2023 by Fernando Avalos
Decided to try this car wash out, truck was left with dirt and spot after it was cleaned. The prices are a bit high in my opinion, took about 30 minutes for the whole wash. Place has waiting area inside, and outside. They also have a kids playing area inside.
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June 2023 by Elias Habib
Talk about attitude, and lack of customer service. This is not a one time experience but an ongoing issue I have witnessed over years now. I have been coming to this carwash for nearly two decades. What was once a booming and thriving car wash with great customer and initial positive impressions no longer exist. I have noticed the business has tremendously lowered over the past few years. I must say , this review is meant to highlight the extremely rude and unprofessional front desk clerk.
