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April 2024 by Michal V.
This totally changed. Since they put in the self checked register this Vons has become terrible. Less people to help, the manager today Thur 4/11 4pm was very rude to me when I asked for help at the bakery. (I don't know her name, but you can ck by who managed the store at this time) I came this late because in the mornings they don't have anyone to write on cakes and at 4pm they didn't have anyone as well. They lost my purchase as I went to the bakery next door. Terrible service and now I understand why they have this score on their yelp page.
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April 2024 by Cinthia O.
I don't shop here often but when I do I like the deals they have. Especially on kombuchas. I discovered they have cupcakes 24 packs which are perfect for parties and they are actually really good. I like this location best. I picked some up in different occasions and they are always delicious!
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March 2024 by Jacesimber S.
I stop in the store a couple times a year. Yesterday I went in, it looked great. A lot of improvements in the last couple months. The butcher block and or fish and meat case looked great. Amazing. I wanted to buy some. Keep up the great work.
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March 2024 by John W.
The frozen section containing ice cream and such frequently shuts down. They still sell the products that thawed after re-freezing them. Not healthy.
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February 2024 by A
AWFUL! I paid $5 for a driving record and the machine didn't print it properly. There's not ink on it! Call customer service but nobody is available. I want my money back!
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July 2023 by Edward White
It's out of service, just like all of the other machines within a 20 mile radius...out of service all the time. Total joke
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May 2023 by Tera B.
Tons of problems. Tonight I went in and this arrogant cashier with long braids told me to bag my own groceries. She gave me a mean look when she even saw me coming, which makes me think I should have just gone to another register. She proceeds to cuss me out even after I did what she asked. This is not okay, and she needs to be fired. You lost my business for good. Also, the sketchy security guard stares at you too much for any kind of comforting shopping experience, tons of homeless yelling in the parking lot and looking in cars, no one I've ever encountered working here has been polite or friendly.
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April 2023 by Jackie B.
Okay good service and all but PLEASE maintain the bathrooms. I'm standing in line rn and one is out of order. This happens every single time plus every time I'm here there's someone else's 1 or 2 all over the place. It's gross. Please
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April 2023 by SK K.
Again not the friendliest of staff ever worked here!! Cashier was rude to customers ahead of me, I tried to be extra nice and she was complaining about customers and I'm thinking maybe it's you! I was bagging grocery when another person (manager I think) came over n he literally just brushed me aside. To top if off he had no clue how to bag and put Eggs at bottom of bag and was more interested to chat with another employee than being cordial to customer. I checked recent reviews and definitely lots of complaining about staff.
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March 2023 by Olivia L.
Absolutely horrible experience with western Union. They told me to wait 30 min when lady will be back from the lunch, she returned and said that western Union is closed for today
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February 2023 by Steven N.
Nicole's always available to be able to put together an incredible combination of flowers, offer excellent customer service, represent Vons and in the best possible light. It's very nice to see people represent the organization they work for, and deliver excellent customer service. I've been a customer for the last five years and she has been very consistent. I'd like to see more of this level of customer service and training across Vons in the regional area, and I'd like to see are people like Nicole get recognized for their service and dedication and lead training endeavors to resonate across the organization
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January 2023 by Joseph L.
I went to Vons this evening. I typically go to Ralph's but this location was on my way home. I spent a good 40 minutes getting groceries and the aisles were well maintained, produce and things I needed were easy to find.However, as I'm checking out, Angela (my receipt shows) was my cashier. After ringing me up, the credit card reader showed my final total and prompted me for payment. I used my Apple Pay feature to pay and after paying and hearing the "beep" the receipt didn't come out as she was bagging my groceries.After half a minute of watching her bag, I simply asked "do you think it took my payment?"Her response: "I don't know, I'm bagging" (wearing a mask, you can still tell she is not having a good day).I didn't respond at that point, but after she provided my receipt, I said "have a good day"...Her response. Nothing.Sounds like she doesn't like working at Vons.
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December 2022 by Conor B.
I really like this Vons. It always has what I'm looking for, the upkeep is fantastic, the employees are very friendly, and, it's always a quick stop! I feel like a lot of people either don't know about this location (which is odd because it's on the intersection of 2 major streets), or they just don't want to go here. The store is always relatively empty whenever I come by which is how I always like to shop for groceries. The lot is big enough, even though it's in a big shopping center, to accommodate plenty of vehicles. I often find a spot right up front. So, while this location isn't the closest one to me, I often stop by for a quick trip. Especially when there's just one or two items I can't find at my other regular stores. I've never had trouble finding it here. It's like my little hidden grocery gem (that's hiding in plain sight).
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November 2022 by Ane V.
Convenient place for me to go to since it's near my dentist. It's just that during my last visit, as I was using the self check out, I needed an assistant. The sales associate was rude. She did punch some things on the machine and threw the card on the bagging area. It threw me off!!! Store is fully stocked and organized. I see some merchandisers on the floor restocking shelves. Plenty of cooked and uncooked food to choose from. A good place to go to except for the rude sales associate incident.
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October 2022 by Corinne Lauer
Porter Ranch (Rinaldi Street): I came here to renew my car registration. Please be aware that at least as of 10/1/22 the kiosk is only accepting cash (not debit or credit). Also, certain features are currently unavailable (shown in the attached picture).Northridge (9119 Reseda Blvd): Out of Service (10/1/22) per the picture.
