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March 2024 by Emilie Kedilerli
I had the best customer service experience from the manager of Enterprise rent a car in Northridge. Leo provided me with an excellent customer service. He is very pleasant , knew how to make customer happy. He is an asset in this company. We need more people like him who has a great people skills. Thank you Leo ! Enterprise is my first choice for any rental needs!
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March 2024 by Common Sense
My rental experience at the Northridge location has always been good. The staff is friendly, the service is great and the process is smooth. The two young ladies that check me in and checked me out were both phenomenal. I did not catch the name of the initial staff member but she actually washed down the car on her own. Nice touch. (Please find and acknowledge her) the second was named Lilly who also did a great job. She was friendly, warm and professional. Nice work guys!
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February 2024 by young mayhem 5150
Never will I do business here again and complete rip off and harassment
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February 2024 by shauna winters
Awesome service always. Highly recommend
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February 2024 by Tamara Grigoryan
Special thanks to Luis, Leo, Jenny and staff members for great customer care and professional service provided to us. Always on time, courteous, friendly, exceeded our expectations. Their team work around the clock was so impressive, committed to excellence and customer's full satisfaction. The attentive and knowledgable staff was great, very helpful, ensuring that all reservations we've had, was as great as possible. Overall, our experience with this location was outstanding. This office has quickly became our go-to choice for future reservations. Highly recommended!!!
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February 2024 by Kiera Gutierrez
The Northridge location has always has amazing staff. They are friendly and professional.
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February 2024 by Faris Hamati
Outstanding service very fast procedure from all the Staff and value the last two times I dealt with Claire and Lilly and I received excellent service from both of themThank you guys see you soon
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February 2024 by Heather B
Between the phone calls, the pop in, the pickup service and the rental itself, my experience with this enterprise was fantastic. I worked directly with Lily for the rental and drop of and she was so great to work with. I wanted to switch cars at the pickup which was absolutely no problem at all. Her attitude was cheerful and pleasant, and I will be renting from that location anytime I need a vehicle in LA.
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January 2024 by David Elcott
From beginning to end excellent, friendly and thoughtful care. Great team. Thank you.
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January 2024 by Kenny White
Jennifer made the pickup process easy and was very pleasant.
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January 2024 by Antonio Gaona
Shout out to Tim Hoyes got me in and out with 2 cars fast and easy ?
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December 2023 by Arthur Davis
Great customer service. They were extremely busy, yet did their best to accommodate everyone in a timely manner. Claire helped me. I would definitely go back.
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December 2023 by Victor Lopez
My experience is always great with Enterprise Rent -A - Car, Northridge Ca. Their customer service, variety of cars, and friendly staff is awesome.
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November 2023 by Mike Somerville
Even though the circumstances of how I got here (rear ended at a red light) were not ideal, Sella was very courteous and caring to help make the most out of a bad situation. I was offered free rides to and from the repair shop as a courtesy, and there were many cars available that fit my needs. Despite the fact that they were serving many customers, check-in and check-out were a breeze, and I did not have to wait at all during each trip. They also gave me an electronic invoice for my records. I highly recommend coming here. Thank you!
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October 2023 by Yanira YAMASHITA
Overall very proffessional, attentive and caring. Busier than I expected at the Northridge office, but was able to get the car I wanted. would use them again. Manager and girl named Sami were very good!
