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December 2023 by Johan M.
I went to sunglasses store in the northridge mall hoping to have an old pair of sunglasses repaired. Unfortunately the sunglasses store did not have the necessary tool to remove an old broken screw, but they suggested a jewelry store could help. I looked around the mall, and a jewelry store near Fast-Fix referred me to Fast-Fix. I was so happy with Fast-Fix, I went back to the jewelry store to thank them for the referral. Fast-Fix was EXACTLY what I needed. Fast, and reasonably priced. Five stars!
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November 2023 by Esther A.
Purchased "5 Year Battery Service" for my watch a year ago from the location in Topanga canyon mall. That store is temporarily closed, so I took it to the one in Northridge mall. They didn't honor the plan, saying that they could not believe it is the same watch, and we should go back to the location we bought the plan. They sold us with a promise that any other location would honor it, but they lied. I warn any future customers to reconsider to buy any of their service plans.
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November 2023 by Tomarah Lewis
I always use Fast Fix for watch batteries and jewelry repair. They are great with turn time. I also appreciate the people that work there because they are always very pleasant and very easy to work with and deal with. They are very welcoming! I would highly recommend them to anyone.
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October 2023 by Mari Kvryan
Great customer service, fast, and easy.Took less time than an hour to fix my ring.This is my 2nd time experiencing their Great service and I will continue to go to them whenever I need help with my precious jewelry.
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October 2023 by Gil ben zion
Great service, professional jewelry in a good price.
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October 2023 by Hasia Bidzan
Best of the best. Great customer service and very fast
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October 2023 by Isabet Gulsoy
I felt very welcome as soon as I get into the store for fixing a bracelet. They fixed my bracelet on the spot (I didn’t wait a long time). Not only they are very professional but the lady who served me was very nice and very human. Nowadays, it’s very rare to have a friendly and genuine smile from a salesman. They have nice pieces of jewelry too. One of them caught my eye, and it was love at first sight a beautiful silver necklace.Thank you I will definitely come back. ??
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October 2023 by Otto T.
Amazing service very reasonable pricing and very quick turn around time. I was able to pick up my ring In an hour I would highly recommend for any sort of jewelry repair watch repair or ring resizing
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October 2023 by LITERATI AUDIO
Went in for watch sizing. Friendly fast service at a very good price. Highly recommend this place
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October 2023 by Josh Kellahin
This place is kind of far for me, but I was in a bind. Worth it because they are one of the only places open late and on the weekends. I believe they are also authorized by Citizen manufacturer to repair watches on site. Thank you guys, I needed immediate repair tonight and got what I needed. I think I can also tell that he custom fitted my pin to keep it from breaking in the same place as before due to tension. Fixed it faster than it took me to write this. Overall satisfied with service and creativity.
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October 2023 by Melinda Aguirre
Fast-Fix repaired my necklace in 5 mins. and my sisters bracelets as well. They super experienced ?
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October 2023 by Andrea Fountaine
I highly recommend this place. The staff was nice and friendly and they repaired my broken necklace in no time. I will definitely be a return customer.
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September 2023 by Francis B.
I had the absolute best service today. I brought my watch to Fossil for a battery replacement and after a ten minute wait, the store person told me they didn't have the right battery for my watch and to try Fast Fix. I went down the escalators and visited Fast Fix. I showed my watch to the woman who showed it to the watch fixer. She took my information and payment and placed my watch on the counter. I asked how long it would take to fix the watch. She said, sir it's already fixed with the correct time. MAGIC! Such speedy service! Highly recommend! And the battery comes with a year warranty!
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September 2023 by Karla M.
The sweetest people, and very efficient. I came in needing to untie a necklace that I tried to untangle myself but just couldn't do it. The gentleman did it within minutes. They really are a fast fix and very welcoming. Recommend this place to anyone looking for a good experience and fast fix.
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September 2023 by Ferrari R.
Fast Fix in Northridge is truly a gem in its own right. From the moment you walk in, there's an undeniable sense of warmth and dedication to service. What's truly remarkable is the personal touch they bring - remembering not just my name but also my children's. Their expertise in jewelry is commendable, which is reflected in the unmatched quality of work they consistently deliver. I've been a loyal customer for years, and even though they've switched locations within the Northridge mall, the exceptional service remains constant. A visit here is always complemented by genuine smiles and a welcoming ambiance. Highly recommended!
