Firestone Complete Auto Care in Northridge is noted by customers as an excellent and reliable location for auto service. Reviews consistently highlight service that is above and beyond expectations, describing the staff as extremely helpful, kind, patient, friendly, competent, professional, courteous, and knowledgeable. Customers report that the team takes initiative, provides clear updates, and listens to concerns, aiming to make customers happy. This location offers comprehensive solutions including tire sales, maintenance, and repairs. Specific services mentioned include addressing tire-pressure indicators, battery checks and replacements under warranty, and fixing tires expeditiously. The business is recommended for its awesome service, with multiple customers stating it is the best Firestone location they have visited and highly recommend it to others. The overall experience is summarized as exceptional auto care service.
One of the best Firestones I've been too. The employees were very friendly, quick and helpful. Fred was fun to talk to as well. Will definitely be returning to this location for future maintenance.
July 2025
This Firestone location is the best one I have been to. Isidro was extremely helpful and kind when it came to helping me fix my car. He was so patient and gave me updates on when my car would be ready and when I could pick it up. I’ve been to many Firestones and he was the best service advisor I have had!
July 2025
Fred goes above and beyond to make customers happy! He listens and is friendly and competent! Adrian is very helpful too! This is the place to get tires!!
