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July 2023 by Arelie Monreal
Has cute items and decent customer service but horrible quality accessories I bought a gummy bear claw clip and a matching cosmetic bag and the moment I opened the claw clip one of the gummy bears fell off. When I looked at the clip and gummy bear it had a cheap glue like dried out residue that was a little sticky showing how cheap the product is. I would think they secure the gummy bear gems on better considering I paid 8 for it and it’s not even glued all over they only put a little line of glue at the top and that’s it super disappointing.
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May 2023 by Patricia Marmol
I absolutely love Forever 21 you can find just about anything. You're looking for in women's clothing anything from working out lounging date night birthday nights little black dress night . The selection is huge. You have your dresses you have your jump suits You have your pantsuits skirts tops shoes purses and so many accessories just about everything you are looking for .
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May 2023 by Amy C.
i never make reviews but this lady named Elizabeth was so rude for no reason and she did not want to help me.
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November 2022 by Richard Canlas
Clothing store with lots of color and design to choose from.
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November 2022 by Kasandra N.
My daughter loves to shop here. The Quality of the clothes aren't the best but it's in style. They used to have cheaper prices but now they became a little bit more expensive. I personally wouldn't shop here for myself but I'm happy that they have this store for my daughter
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October 2022 by Christiana Swain
To be honest this is the best Forever 21 around. Every time I come here if you go to the second floor they always have great sales on stuff so I like to get stuff for $5 $7 I just buy it keep it and eventually one day I wear it. The store is usually clean and very organized so it's easy to maneuver around they got great merchandise and I can always find something I like here that's the only problem I spend too much money cuz I bye-bye bye bye but if you're here at Northridge Mall make sure to stop by this Forever 21 all the sales associates are super sweet and I think you'll have a great time
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October 2022 by Lulu R.
It's incredibly frustrating that most of the clothes don't have the prices listed on them anymore. Instead there's a QR code that takes you to their website, yet Forever 21 doesn't match their online prices. This is false advertising!
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October 2022 by Bertha Moreno
Neat and clean place, and friendly associates
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August 2022 by Pangli N.
Today is 8/27/22 7:50pm. The emo looking girl with black hair and a nose ring is extremely rude. She made a mistake twice and then talks to you like it's your fault. She lucky I was in a hurry, I didn't feel like putting her in her place today.
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August 2022 by ARITINA
Tried to return a shirt that still had the tags on, but since it’s been over 30 days, they wouldn’t do it. I bought the shirt online and I thought I had 30 days from when I RECEIVED it, to return. I was wrong! You have 30 days from the date you placed the order! Forget about the fact that due to this pandemic EVERYTHING takes longer to get to you! I WAS within 30 days from the date I received it! Still no go! I used to make a purchase every single month- all purchases over $200. Now I’m never going back. Why should I support a company that treats its customers unfairly? Bye bye Forever 21! Free People all the way from now on! Yes, they’re more expensive, but in all honesty you get what you pay for! With Forever 21, it’s a coin toss! Sometimes the quality is decent, but let’s be honest, most of their stuff is cheap and of poor quality! Whereas with Free People, you ALWAYS get quality AND such unique, “one of a kind”, amazing designs! I’ve never NOT received a compliment every time I wear Free People! So I walked out of Forever 21 just now and went into Free People and spent $378, money which most likely would’ve gone to Forever 21. Oh, well…
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August 2022 by Victoria Lee
This review is not a reflection on this specific location or the employees that work here. HOWEVER I do feel the need to write a review for all the plus sized people who struggle from discrimination day to day, and especially for kids that might potentially be triggered by the company's policies due to body image issues.I went to this location a week ago to purchase a few items for my neice. When I was about to pay, one of the employees told me about a promotion that was going on, and advised to pick out another item. It made total sense financially, so I went and picked out THE EXACT SAME hoodie, same color and design as I chose my neice, but in a XXL for myself. However, when I brought it back to the counter I was told that the promotion isn't for plus sized items.I was stunned to say the least. The employees looked apologetic and told me that many of Forever 21's promotions did not include men's wear or plus sizes. I said, "that is messed up" and they agreed.When I was younger, I had body image issues and suffered from an eating disorder. Can you image a young person shopping with their friends being told they can't get a discount because of their size? And what that might do to them emotionally and psychologically? This is unacceptable. It is UNETHICAL and DISCRIMINATION.It's 2022 Forever 21. Catch up. Change.
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October 2021 by ARI AGA
Tried to return a shirt that still had the tags on, but since it’s been over 30 days, they wouldn’t do it. I bought the shirt online and I thought I had 30 days from when I RECEIVED it, to return. I was wrong! You have 30 days from the date you placed the order! Forget about the fact that due to this pandemic EVERYTHING takes longer to get to you! I WAS within 30 days from the date I received it! Still no go! I used to make a purchase every single month- all purchases over $200. Now I’m never going back. Why should I support a company that treats its customers unfairly? Bye bye Forever 21! Free People all the way from now on! Yes, they’re more expensive, but in all honesty you get what you pay for! With Forever 21, it’s a coin toss! Sometimes the quality is decent, but let’s be honest, most of their stuff is cheap and of poor quality! Whereas with Free People, you ALWAYS get quality AND such unique, “one of a kind”, amazing designs! I’ve never NOT received a compliment every time I wear Free People! So I walked out of Forever 21 just now and went into Free People and spent $378, money which most likely would’ve gone to Forever 21. Oh, well…
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October 2021 by PSYLA MUNATTI
So many cute fall clothes!
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October 2021 by Kaylee S.
Nothing wrong with the store just very rude staff who aren't very helpful, heard two gossiping about me when I was asking them a question. I Didn't say anything because I'm not confrontational but won't be back ever
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August 2021 by Maria Villarreal
Beautiful place to shop with my daughter, thank you for your friendly and helpful, Customer service .
