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February 2024 by Angy G.
This GameStop is clean and well organized but it could have a little more.
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January 2024 by Faith H.
this GameStop is straight fucking ass. I literally bought an ethernet cable for yesterday and I went home thinking I was gonna use it and right when I got home I didn't need it anymore so then the next morning I took it back and they were like oh we can't return it you it's not even even opened like the package stealing is still 100% on and then you just can't. They said you can't return it. The manager sucks. The fucking employees suck they need better employees and better managing because they fucking suck. Do not go here.
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December 2023 by Viper Nekron
They have gaming sweaters I'm soo interested in
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December 2023 by Kenneth McCormick
I've been coming to the same gamestop since I was a little kid. The staff, even though they have changed throughout the years, always seem happy. This young lady named Britney sold me a brand new PlayStation. 5 Spider-Man edition, and I can't be happier. I'm so happy that she convinced me to buy it. Because I can not find it anywhere else. I even have my friends giving me offers to buy it off me, but I will never sell. They have a vast selection of prione games. I think you should definitely give it a try. They are located right near the champs and Macy's. On the first floor. Britney thank you you have been a great help
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November 2023 by Jake Smith
Offered me 17$ of an Xbox lmao I would never spend money here or at any GameStop especially when you can get better deals online
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October 2023 by Kassidy C.
TERRIBLE SERVICE. PLS READ. used apple pay and the girl charged me twice so i went back and she couldn't refund me because i didn't have my physical card on me that's beyond ridiculous. why offer apple pay if you're not gonna be able to refund me with apple pay? i'm so upset i'll never be coming back here employees are careless and rude and stores a mess . absolutely will never come back to this mall because of this store north ridge mall is a** . save yourself the time and never come here unless you want a headache
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October 2023 by Francis Dayao
Went to the 9PM launch it was amazing and it was very organized this time around and I went for Marvel Spider-Man 2 and let me tell you that the line was very long and lucky enough I was part of Group 1
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September 2023 by Ronald Dergrigorian
Very good selection of games, both older and new ones.
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July 2023 by Valeria Cardenas
Super nice staff and great selection of old Wii and PS3 games!
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May 2023 by Kim L.
Andrew was great buying our old PS4! Would highly recommend if you are looking to trade in an older gaming machine.
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May 2023 by Armando Hernandez
Probably one of the worst pregame launches in history. We get a call to get in line. Four of us had no idea and we are just sitting there since 7pm. No mention of going inside to get your receipt with a group number. Store member comes out at 8pm to notify everyone we need a receipt. They should have mentioned all this when they call you to come in for the launch. They need to organize this better in the future.
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May 2023 by Jonathan C.
I went in to look around for an item, thankfully they had it in stock, and will say at first a long line (New Release or maybe just an average Friday evening). The employee Jahred, gave everyone ahead of me (and myself) fantastic service and promptly helped each customer in a timely manner, no one rushed. Great employee and extremelly helpful to everyone. I've always been a customer at this location (been in the Northridge mall for many years now). But service and experience is what will keep us returning.
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March 2023 by Alishah Khan
If you like feeling extremely uncomfortable and unwelcomed this is the perfect gamestop for you. Staff is always rude and actively avoid helping customers unless they are hounded down (not just from personal experience). Merchandise is ALWAYS dirty or boxes are dented. You place a preorder or a pick up? Don’t expect to get any preorder bonus you were hoping for even if you were first in line AND expect your preorder to be dirty or damaged as well. If you’re a girl, avoid this gamestop because male staff refuse to even acknowledge you asking questions about a console or game, AGAIN this not just being from personal experience. To top it all off get ready to be talked down to for getting anything that can be clocked as “girly” by both male and female staff. I frequented this gamestop the past year since I happen to work in the same mall and it’s convenient to pick up things on my breaks but the store gets worse and worse each time I’ve went in. Genuinely one of the worst locations in the valley.
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March 2023 by Ruben Miranda
Love this store cause brings good times with my kids
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January 2023 by Francisco Medina
Amazing staff, very knowledgeable and friendly.