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March 2024 by Kelli G.
SCAMMERS!!!! DO NOT BUY FROM HERE!!!! My fiance bought my engagement ring from Kevin Jewelers on 3/19/2024. On 3/22/2024 I took it in to get appraised for insurance purposes and was asked to provide my diamond's certificate to help with appraisal process. I was notified by the appraiser that my ring was severely over priced by Kevin's Jewelers and that my fiance paid over $1,500 more for the ring than what it was worth. On top of this the IGI diamond grading summary report given to us upon purchase to certify the quality of the diamond is inconclusive data. It shows a range of grade for both diamond clarity and color. This is not how diamond grading works, there is no range of clarity grade: VVS(2) - VS(1) or color grade: F-G. . I tried verifying the certificate report number through IGI's online verification portal and nothing pulls up. I have emailed all the diamond grading institutions that are listed under Kevin's Jewelers website that they use and GIA, AGS and EGL all have responded to me saying that the report number on the paperwork provided by Kevin's Jewelers is not a valid report number for their institution. I want to return this ring since it is not the quality the certificate says and I know this because its been appraised for much less than purchase price. Customer service at the Northridge location has been terrible, they have refused to refund me and have said they don't even have the computer system abilities to process a refund. I would like my money back on this ring because I am not happy with the quality of this ring. This has been such a negative experience and has ruined such a happy time in my life.
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March 2024 by Larry L.
Came into the store, and was greeted immediately with Veronica, and after looking around, found the nicest diamond pendant for my wife. The price was little bit above my budget, so she asked the manager, George and sure enough they were able to fit it in my budget. Smooth transaction love this clean environment with the nicest group of people working to help with all my needs. Highly recommended
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January 2024 by Michelle Basulto
Wonderful service!! My roommate, and I came in 20 minutes before closing, and they still took the time to assist us with which jewelry we liked best!! I will definitely return, and shop here, again, in the future. ☺️
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December 2023 by Erik Salamanca
I came in looking for a bracelet. Very inviting staff and helpful. They didn't have it as a bracelet, but they were able to find what I was looking for as a necklace. They gave me a good price and we're very nice to me and my son. I would recommend coming here if you need a gift or something for yourself.
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December 2023 by Karen Cervantes
Thank you to Veronica for her amazing service. My fiancé has been interested in seeing specific jewelry pieces that at many other places are not available to view in person or try on. She was attentive and willing to show these pieces which made him feel special and appreciated. He ended up kicking me out and Veronica helped him pick a gift for me! It also came with FREE earrings. I cannot wait to open my gift on Christmas! Thank you!
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December 2023 by TheOnlyDes T
Omg everyone at Kevin Jewelers was great!! My sales associate Abby was so helpful. Tammy ‘& George were awesome, so welcoming and were able to quickly get me approved for a great Xmas gift! Thank you everyone! Highly recommend this place if your looking for Jewelry:)
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December 2023 by ladyburdman
I stepped into the store and Veronica helped me to find the perfect ring for my husband. Mina was also very nice and helped me with the transaction. I will be back definitely. Thank you Kevin Jewelers.
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December 2023 by Terry Davis
The sale was so easy Victoria is the best. Got me exactly what I needed and wanted for my wife’s gift. Keep up the good work I’ll be returning again to buy more jewelry down the road.
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December 2023 by Michael Garcia
Every time I come in. I always get greeted with a warm smile. Best customer service ever. That's why they will always have my business. Veronica, is the go to person.
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December 2023 by Zac Wild
I want to extend my warmest gratitude and kindness to Abby who works at Kevin jewlers.There was something very calming about how she conducts her business that needs to be acknowledged.Abby also has a fantastic team that works around her - Notably, Mina and the kind gentleman who helped me size my purchases.I also have to acknowledge that I absolutely love manners and addressing each other as Miss & Sir through our Conversations Prior to purchasing is how people should be Speaking with one another, and I really appreciated that.My goal was to find something tasteful for special occasions and Abby helped me pick out exactly what I was feeling; thusly I’m very grateful for her professionalism and kind demeanor.There certainly is a warm vibe when purchasing jewelry and being helped by Abby gave off a new sense of elegance I felt I have achieved with the purchase that I made today.I got a fantastic deal during this holiday Season & When I decide to purchase again, I know exactly where I’ll be going.Thank you kindly to Abby and her work colleagues at Kevin’s Jewlers.I will be returning.
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November 2023 by Robin Dorita
Had a great experience here. Went to look for my wedding bands for my wedding in December and found exactly what I wanted for me and my fiancé. Mine would be ready next week and my fiancés will need to be special ordered but they made sure it will be available in time for our wedding date. Abby was really helpful in finding what I was looking for !
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November 2023 by Danielle Rodriguez
Kevin Jewelers is the best! My husband and I went in yesterday to get each other an early Christmas gift and we had the pleasure of working with Veronica! She was knowledgeable, friendly, & really helped make things happen for us! We ended going back today for another piece! I would highly recommend checking it out if you’re looking for something new or an upgrade. You won’t be disappointed… thanks again Veronica!
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October 2023 by Isabel Diaz
George and Raffi were so amazing. They really helped me choose the perfect promise ring for my girl for our 1 year anniversary. Everything was amazing and I would definitely go back for when I am looking for an engagement ring.
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October 2023 by douglas guzman
Thank you Raffi & George for the great service! I will recommend all my friends and family.
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August 2023 by Carlos Avila
Thank you to Veronica and the whole team at Kevin Jewelers for helping my fiancé and I find the perfect princess cut solitaire diamond ring. From the moment I reached out to the moment we walked out of the store, we were treated like family. You won’t find better pricing, deals, customer service, selection and all around experience anywhere else! Looking for the perfect ring is stressful to say the least, and everyone here really made it easy. Big thank you to Veronica for her amazing customer service! We will definitely be returning and I highly recommend you make this your first stop when shopping for jewelry!
