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March 2024 by Dora Barrientos
Wonderful experience here! The doctor helped me figure out my lens prescription with patience and attention to detail. Also the associate named Ohona is AWESOME!!! I couldn’t help but mention that to the doctor too, she’s friendly and professional! The entire time she was guiding me with perfect communication which I’m thankful for especially after not getting an eye exam done since 5+ years ago. Thanks again Ohona!!
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March 2024 by Ashish Bramharouthu
Annie was helpful lady with lot of jokes. Helped me pick out cool glasses. Would recommend in future. ?
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March 2024 by Kirk Labog
Annie was a delightful person and gave me great feedback while choosing frames
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March 2024 by Yessica Chavez
Very nice and helpful!
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March 2024 by Misha krotin
Annie was supper helpful, patient and extremely knowledgeable , we had a very pleasant experience.
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March 2024 by Kevin Gray
They are the best!!!
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January 2024 by Allan Evenas
I finally went in to get a pair of glasses so I can work comfortably with my computer. I was assisted by Annie in the Northrige store. What a great experience! She was helpful, very knowledgeable and just really great to work with. 5 stars for sure!
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January 2024 by Micky
Excellent service. Friendly and prompt.
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December 2023 by Lannie Hernandez
Superb customer service. I highly recommend paying them a visit. Thank you!
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December 2023 by Jessica K
Bethany was super sweet and helpful!
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December 2023 by Oscar Campos
I’m not sure of the name of guy who fixed my glasses but he was super friendly and made my experience great! The girl at the front desk was also very professional and very helpful when I came in. I will definitely come back and highly recommend anyone to come here!
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October 2023 by Jasmine Adame
My eye exam went really smoothly. All staff were very courteous and nice. Annie did a great job of helping me find a suitable pair of glasses.
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October 2023 by Pamela Ziolkowski
Annie was the most , spectacular salesperson. She second guessed everything.,My husband and I left Lens Crafters feeling like we won the lottery. She was such fun, too. Our glasses and frames were just what we wanted Andre and the price fit ou budget
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October 2023 by John Hicks
I wanted to give a shout out about the great customer service I got at the Northridge store. Annie assisted me with my eyeglass selection helping me to find replacements for styles that I really liked and wanted to stick pretty close to. After that she helped me find my benefits which has actually change to another service provider. If I was made aware of that by my employer I didn't remember but Annie found my benefits. Then she went to work to optimize my benefits to minimize my cost for one pair of standard glasses and one pair of sunglasses. I couldn't be happier. Please make sure that Annie sees this and thank her again for her incredible customer service. John
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September 2023 by Geraldo Legaspi
It was an easy quick experience. But the biggest difference was the time & effort of a sales associate who helped me pick out a pair of eye glasses that fit my face and complimented my needs.