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July 2025 by Rey Paradero
Not noteworthy
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July 2025 by James Palm
Haven't visited Macy's in a year. Yet their service is very very good!
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June 2025 by P B
I had difficulty locating what I needed in the Backstage area and there was barely anyone around to assist. When I mentioned that I could not find what I needed, there was no response. I might as well had not said anything.
It seems that, at most places, customer service is no longer a priority.
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August 2024 by Andrea Burman
One of the things I like about Macy’s is that they have a nice selection of clothing for us shorties. The staff is friendly and always helpful, though like most places they can be understaffed.
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July 2024 by Karla Monzon
Very rude to use El Hilo
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July 2024 by Paul Sinn
No one was in service at check out counter!
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July 2024 by Norma Calderón
I love it ? ? the offers and the service are very friendly
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July 2024 by Daniel v
I have credit 1000 is go down 100 dlls never go back close account
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June 2024 by Manuel Ortega
The Hughes stor in California..
Is the Best..
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June 2024 by Jeff
GARBAGE - First time going into macy's in 10 years. I thought maybe things had changed. Nothing has changed, it's still a trash store. I went looking for shoes. I selected several pairs.
(1) All their shoes are locked up, so I had to spend 20+ minutes tracking down attendants, and none of them work in the department you want. Finally found one girl who would help.
(2) After AN ENTIRE HOUR of giving this poor attendant girl shoe after shoe AFTER SHOE, she continued to check the back room, and NONE OF THEM ARE IN STOCK. They're all out on display "sizes 6-13" or some garbage, but in reality it's sizes 0-0 because they're entirely out of everything.
(3) We also had another purchase online that we were picking up at the customer service desk. We PAID for a gift bag for this item. It was nowhere on the store receipt (even though it was clearly listed on our internet receipt), they claimed they had no gift bags, and we wasted another 20 minutes between 4 employees looking for a damn gift bag, and they ended up giving us some oversized massive thing from another department.
(4) There is NEVER ANYONE AT THE CASH REGISTER, NEVER. They are always out helping customers shop, and spent so much time waiting in line for nothing that I dropped the other things I had on the floor and walked out.
I WILL NEVER SHOP AT MACYS AGAIN. Amazon is going to win because they put the customer first. Macy's can enjoy falling into bankruptcy. They're always out of stock, out of employees, and soon to be out of customers.
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June 2024 by Michael J Herman
Who doesn't love Macy's? Anyone who doesn't has no taste. I love shoppining at them all.
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May 2024 by LetsPutIt Together
Macy's is always a treasure. You can find all the simple clothing items here
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May 2024 by Angelica Cruz
Love it!!!
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May 2024 by bp perez
We recently went in to buy a few watches as gifts for our graduates and Abe was fantastic! Friendly funny not pushy and most of all informative! Go see him for your watch needs
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May 2024 by Margarita O.
Me encanta Macys Emma de joyería es muy amable se las recomiendo es super atenta con toda la gente.
