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January 2024 by Vadim Borchenko
Terrible service. Terrible clinic , Terrible customer service. 10 days ago I took my dog for a check to find out about the growth on her leg and the limping. The doctor seen my pet and took biopsy charged me almost 500$ , said will call with results in 3 days . It took place on Tuesday 11 days ago . They claimed to be open 7 days a week . Today is Friday 29 th , still don’t have the results. Buy the most annoying situation is that I left multiple messages and I keep calling every day and leaving messages. Zero return calls back .Most of the days, they don’t pick up the phone , on Wednesday 8 days later I was able to speak to someone and I was told that someone will call me , but guess what? Nobody has called. And naturally nobody is picking up the phone on Thursday or Friday ( today ) . I love my dog more than anything and I was anxious waiting for the results. I am a medical practitioner and I treated my patients like this , there would be a serious consequences . If you care about your pets. Don’t take your pets to this clinic.
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August 2023 by Patil Norma
Poet had a great experience: she's very uneasy about new settings, but everybody made her feel entirely safe and loved ?? True Professionals and Protectors, Real Guardian Angels!!I also have anxieties loll and the receptionist, nurses, and doctor melted all of them away. The place is filled with warm, beautiful faces ☀️Poet's eye is all better, it healed almost immediately!! The eye drops helped, but more than anything Poet was healed by your Love. She looked happy, totally aware that people care so much about her health ?Thank You with all of our hearts, we are eternally grateful to you!! Spectacular human beings, naturally gifted, genuinely empathetic, highly experienced, patient, focused, and making everyone feel like family ?All of our love and gratitude to you!
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June 2023 by Shei-Lina Bundalian
I’ve been taking my pug to Porter Pet Hospital for the past year and will continue doing so. The staff are very friendly, attentive, and knowledgeable. Annie is the best! Most importantly they tend to my pug very well. When I had to make frequent visits, he would oblige to be walked by an aide without any hesitation (lol). Highly recommend their services!
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June 2023 by Tina Puleo
This is a great hospital they care very well for the pets and that is what matters
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November 2022 by Gerry Gandarilla
Very Rude Asian Lady.. you could tell shes a very unhappy there and her personal life sad porter pet standards have drop I been going there for 10yr plus.. no more..
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August 2022 by Gypsy Vapes
I visited this place a few times for my cat treatment. At first, I thought that it was a reliable veterinary clinic, but on the last call, seems like they were trying to avoid providing services for us and told me to wait a week for the appointment, which is never happened before.
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July 2022 by Marlon Gonzalez
DO NOT TAKE YOUR PET PET HERE!these people will try to over charge you for services that you did not ask for and will make up extra fees to get money out of you! I was charged for a service i did not ask for and ive been trying to get it fix but all they do is give me the run around and make up alot of lies
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July 2022 by Sina A.
I have a shitzu Maltese female who has had ear problems for her 4 years of her life, she would get a ton of build up and no matter how many times a week we would clean it out within 2 days it would go back to having so much buildup, flaky yellowish nasty stuff, took her to bunch of vets and no use but one day i brought her to porters and the doctor gave her some anti allergy shots and some specific ointment and cleaned her ears out from all the fungal bacteria and its been months that her ear is super clean and not inflamed, i am amazed at how one knowledgeable vet doctor could change a life of an animal. And on top of it she is no longer aggressive and doesn't bite when you touch her ear. My fur baby is finally calm and not stressed.
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June 2022 by To Be (The Critic)
Excellent local veterinary office. Centrally located. Very good vets. Front office staff and techs are great. Always had a good experience.
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June 2022 by Sarah Borquez
Very kind and professional staff. Everyone seems to be relaxed and this vet has a very nice easy-going atmosphere.
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June 2022 by Intellecter 8.
This place is very unprofessional the head doctor is a straight up liar.They denied my dog after literally saying one thing and doing another.I think they maybe abusing animals cause they refused to let me keep an eye on my dog.I have a Alaskan malamute and he is very big and strong but a baby.They told me give him pills to make him subdued and they would examine him with me in the room.Got there then they said no I can't have eyes on him at all this was very unprofessional. Do not go to this clinic there is a reason they are never busy they are bad at their job.
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May 2022 by Kat Flynn
The vets are great been coming there over 20 years on and off ...But reception area has a problem.. She's a rude problem .not truthful at all treats some people great and others well !!!!.....our dog is very I'll at times has serious complications sometimes and she takes it upon herself to lie about life saving care they should be providing ..we will be filing with several agencies to have all this dealt with our furnabies are our children . It's becoming a battle just to recieve ethical care if you can getpast her you are fine....
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April 2022 by Andrea Morgan
I’ve been coming here since 2019 seeing all different techs and veterinarians and I have yet to have a bad experience with Porter. I was looking at all the bad reviews here and I felt so differently what they said about Porter. I’ve took 3 cats here and they’re all alive and well and the staff is very kind. Even with the staff shortages, the Porter staff are doing great. I remember when one of my cats got sick I was telling them it was probably an upper respiratory infection since the other got at the time and they wanted to take a test (I was hesitant at the time) and later found he had herpes and made sense. I never felt the staff at Porter ever scam me out and it baffles me how they get bad reviews. The most I’ve spent here tops is $300 MAYBE probably less to be honest. I don’t mind the test because they just care and want to be sure. I hate to see my favorite vet clinic be bully by all these 1 star reviews. I always recommend this clinic to all my friends and family. I think alot people fail to remember there is a shortage of vets and techs, though it be inconvenient to some, you have to they aren’t robots. I love everyone here and communication is great. This place tbh isn’t expensive, it’s affordable and I go to college and have minimum wage job. I don’t trust any other vet clinic but here, I wait here til there’s an opening (due to the storage, before usually I can an appointment same day but remember THERES A SHORTAGE) this staff are good people and they take good care of my cats and I come back satisfied. Should’ve made a review sooner but better late than never. Don’t let the bad reviews scared you, it’s a place I’ve been coming to for about 3 years now with no regrets.
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March 2022 by ri o.
They care more about the money than they do the animals. Wanted to run a thousand dollars worth of tests because my cat was sneezing. This is after telling me my cat did not appear to have any chest congestion. I was worried the cat had a cold or upper respiratory infection. After I refused the tests, the vet refused to give me antibiotics or any other information. When I said, are you freaking kidding me? The doctor accused me of swearing at him. I've been taking my animals elsewhere because every time I go here, they want to run unnecessary tests that costs hundreds of dollars. In all these tests, never once did they find anything wrong. It's been awhile since I'd been there, so I forgot that this is what they do - run up the bill! My other cat had been sneezing, took her to a different vet - hey, what do you know, no unnecessary tests, some antibiotics and she's fine! I should have taken this one to the same place and not bothered to give these cons another chance. I paid their visit fee and now will take my cat to that doctor to get him checked out. What a waste of time and money. When I got my cat back - after waiting in the car for over an hour because they told me it would only be a little while - there was fur all over the outside of his carrier and in the zipperteeth. I'm worried about what they did to him after I refused the tests.
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March 2022 by Hazumi Lulz
I would give this place a zero star. First of all we came here a few months ago for a uti for our dog and they put her on seizure medicine she can’t stop taking. Every single refill we try they give us problems and now they’re refusing service for us being mad at them for being rude to us and refusing service. They’re overly expensive and just save your money and your pets life and don’t go here.
