-
March 2024 by Luis Hallon
David went above and beyond to help me understand the value of what I was purchasing as well as answering any and all questions I bombarded him with to help ease my concerns and inform me of details I would otherwise not have known. He is an outstanding and irreplaceable asset to Public Storage as a company and deserves a promotion at any if not all properties for the company. Because of his utmost professionalism I will be recommended this company to family, friends, and clients in hopes that it will bring new business to Public storage. THANK YOU, DAVID MENJIVAR!!!!Thank you kindly,Luis Hallon
-
March 2024 by Reyes Marcos
My experience at this public storage was great. Deaisy provided exceptional service. She does her job very well. I felt comfortable knowing that this Public Storage has employees like her working here. I would definitely recommend this place to everyone. Good job!
-
March 2024 by Daniel Garcia
Deaisy helped me by explaining to me what my best options for the units were. She went out of her way to make sure I understood all my options. I could have gotten a unit at another storage company for cheaper but because of Deaisy’s customer service I decided to stay here. I can’t say enough about her. I have never received customer service like she gave me.THANK YOU DEAISY!!!
-
March 2024 by Bonnie Morales
Good service Deiasy Thank you
-
March 2024 by Juana Hernandez
I do not store here but I came in with my daughter because she needed to use the restroom and Daisy was so nice and allowed us to use her restroom. Everything was so clean and Daisy was so friendly if I ever need to store I will be coming here!
-
March 2024 by Karla L
David was very helpful...
-
March 2024 by Tirry Roselby
I was going to make this a one star review but after speaking with David over the phone I ended that phone call more than satisfied with his ability to answer, solve and explain my questions and concerns, I had to give HIM five stars. Exemplary service!
-
January 2024 by Frank aka Franklin Barillas
I had a very bad experience at this location right on December for the holidays & several other tenants as well. They're very unsecured that Several units got broken into & their security around is very unsecured. I had inspected my self to figure out how they got in & noticed at the end Northwest corners & it was where all the burglars have their access to get in & out. They replied to me by saying they were not responsible for our own units & not even trying to help you out to call the police for you. So, I don't recommend it at all...If you wish to make an investigation with the Police to find out exactly how many ? ins they had...? Go ahead & see that I'm not making it up at all...Good Luck if you decide to get a unit there.
-
December 2023 by M Flo
I went with my mom to get information on her storage unit and Deaisy was the most helpful and friendly employee. She was very attentive to our needs and answered all our questions. Thank you so much for the great service!!!
-
December 2023 by Arianna Zuniga
I came in to look at a unit and check prices. Bianca was really helpful and friendly. She took the time to show me 2 different size spaces. I did not end up needing it but I will definitely come back to this location if I ever need to rent a storage.
-
November 2023 by Rachel Gilliam
I would give zero stas if I could. Raised my rent by $100 (almost 20%) with only 30 days notice that I never received.Tried to claim that it was the market rate for my size storage unit, which is blatantly untrue. Poor conditions, holes in the walls, bugs, and no climate control like they claim.In the state of California it is illegal to raise rent in these units by more than 10% in a 12 month period without a 60 day notice, but they clearly don't care, and I'm shocked no one has reported them for this type of behavior.Please, find somewhere that wont charge you almost $700 for a 10x15 space. Or at least find a place that can justify a price like that, because its completely inexcusable here.
-
November 2023 by Jeri Palumbo
Kim at the Shirley location has one of the BEST customer service skills I've ever seen. I would gladly give my business to a company with people like this who represent a company's vision so well. Let's face it, the people who interact directly with the public are THE most important! Thank you, Kim!!! ?❤
-
October 2023 by YouTube User
Thank you BIANCA for your kindness and understanding. Let’s just say I was in a heap of trouble and she helped sort it out for me. She’s very FAIR with negotiating and definitely has humanity as far as her customer service goes. I’d recommend this Public Storage, but BIANCA even more than the company. Thanks again!
-
September 2023 by Jo T.
Thank you BIANCA for your kindness and understanding. I'll just say that yes I recommend this public storage but I recommend Bianca even more. She made a quick and efficient decision that allowed me to go about my day smoothly.
-
September 2023 by Andrew Rocha
This place is absolute the worst place!! They placed a blue lock on my storage unit for no reason!! My bill was due 8/1 and I paid it 7/29 and my insurance of $15 was paid on 8/02 and they still placed a lock on my storage. I had movers scheduled to move my items out of This dump with the worst customer service, I have never been late on my bill and I have to pay the movers an extra hour and half to wait for the office to open. No one at public storage will give us any information as of why and the rude agent said regardless you have to wait. This is the worst experience.
