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September 2023 by Michelle L.
Just called to cancel my pick up order and was placed in hold twice trying to find help and my issue was not resolved to where the third time I was placed on hold the phone rang til teleprompter told me this company does not take voicemails and disconnected the line.
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May 2023 by Kate S.
Had a great experience with Melissa. I needed to overhaul my makeup and she was so patient with me and was able to really zero in on the right colors for my skin color. Didn't push any particular brand and kept my budget in mind. Definitely recommend.
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March 2023 by Lora P.
Haven't worn nor purchased makeup since before the pandemic. Felt so lost trying to find the right makeup for my skin color, type, etc. Andrea assisted me in finding what I needed. Andrea was attentive, knowledgeable and so incredibly kind. Great experience from start to finish!!
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February 2023 by Steven Garren
McKenna is phenomenal. She was super kind, professional, and extremely impressive. Thanks for your assistance. Grateful.
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January 2023 by Veronica Z.
Dude I came here 10 minutes before closing and I was just wanting to grab a thing or 2 and they where helping EVERYONE else but me and then proceeded to tell me they couldn't help me and they are closing the registers so I have to come to the front when I didn't even find what I was looking for because no one helped me they literally just pointed to things and made me look for them this made me so mad because I went to another Sephora the other day and the service was immaculate they helped me with everything I needed. but this one is not it .
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January 2023 by J singh
Please don't waste time going there unless you plan store pickup, things not available, incomplete sections.
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August 2022 by TravisNAndi M.
Clean and had everything we needed for back to school clothes for the boys. We were able to use my 30% off plus an additional 10$ off of 50$ and threw it all on my charge card.
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March 2022 by Courtney M.
I came here to claim my free birthday gift and the employee was so nice. I asked if I needed to buy anything to get the gift and she said no not at all. She took me up to the register, showed me my options and even told me if I didn't like any they had other options at other Sephora stores. I picked one since I was there and went on my way. The store was very clean and organized and the employee was so nice and helpful. If I need to go to Sephora I will definitely be back!
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February 2022 by Abby P.
Do not shop Sephora at Kohls!!!! They claim to have a different policy from stand alone stores. I tried to even exchange a product and all I had was and even exchange receipt. Ivannia and Tracy stated that without an original receipt they couldn't do anything for me. Ivannia was rude and a bit of a smart a*** Also that Kohls policy doesn't allow them to even exchange without an original receipt because it is considered "final sale" which they failed to inform me. At the stand alone stores even without a receipt I have been able to exchange or return, so as long I bought the product using my Beauty insider information. I suggest go to the stand alone Sephora ONLY!
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December 2021 by Melissa P.
I came here twice this weekend and had great service. I bought a matte setting spray yesterday and the cashier (so sad I forgot her name) was so nice and personable. I had to come back today to exchange the matte setting spray, and Yosselin was super helpful in that! She gave me advice on which one to choose based on my skin, and made the transaction quick and smooth. Thank you!
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October 2021 by Danesa Santandrea
la Calida de los articulos.
