-
April 2024 by Christina C.
Great customer service. Good place to repair your screens. Definitely recommend this place.
-
April 2024 by Zulema C.
Do not trust them to fix your phone!!!! On Saturday morning I went in to fix my back camera, and turns out that they removed my front screen and replaced it with a non genuine part, when I ONLY ASKED TO FIX MY BACK CAMERA. There was no reason for them to switch my front screen. My Face ID doesn't work, the touch screen doesn't work well, my battery dies sooo fast and all these are problems that I did not have before they "fixed" my phone. My phone literally does not work anymore when it was perfectly fine before. The only thing that was not working before was the camera. Now I have to go get a whole new phone. Long story short, When I went in to talk to them, the manager was being so defensive and rude. He then started to gaslight me saying that I was the one trying to scam them? literally the worst service I've gotten in my life!!!!!!
-
April 2024 by Fahtima A.
These workers will take advantage of people especially if you're a girl, went to get my phone fixed only to have it handed back to me with way more problems then it came with, when going back to fix it, they went into offensive mode and spoke very rude, basically refusing service. Highly DO NOT recommend, regret coming here
-
March 2024 by Rashmi V.
I cracked my phone really bad and the screen was bleeding, I was unable to lock it and was out of a phone for 5 freaking days. Worst feeling ever!!! No access to contacts, my social or banking information. Anyways I finally got the replacement and walked into Verizon my carrier to assist me sadly I went to 3 Verizon stores and no one could help me get my information transferred over from my old phone to the new phone. I wasn't able to unlock the broken phone and its been a freaking nightmare all week. Anyhow I was referred to this store by Verizon and what a game changer cuz Romeo to the rescue. I explained the issue and he assured me that he would get it handled. I had my reservations because why would other stores turn me away and how are you able to do it he was able to explain to me what he was going to do and sure enough he did that and he handled my situation. It took a while due to all the data I had on my precious phone. I'm super thankful for them for taking care of this and I would highly recommend. I'm so happy to have my life back in my hands Thanks to them. They are located in the mall 2nd floor near Dicks sporting goods. They also sell nice phone cases and have a nice check in offer on Yelp. Would recommend!
-
March 2024 by M C.
I went into the store to have a screen protector put on my MacBook Pro that I had purchased elsewhere. The store wanted to charge me $35 for the service and even offered me a discount if I left a good review before they even attempted to apply it. They told me it would be done in a few minutes, but when I returned, they said they couldn't do it because it required a heated application (which was not true). I ended up going to a kiosk on the lower floor where they applied the screen protector without any issues and only charged me $15. I am leaving this review for the store because of the poor customer service and unprofessionalism I experienced.
-
March 2024 by Gabriel L.
Great service and price, in and out in 5 minutes. Was in the market for a new phone cover. Better price for the same product at best buy.
-
February 2024 by Mony J.
Friendly, quick, and the repair was reasonable. Problem was the adding of a $40 phone case and a $40 screen protector without consulting us first.
-
February 2024 by Eagle T.
Awesome store, and super quick fix. There's lots of cool cases and Romeo, who helped us out was super cool!
-
February 2024 by Ruby C.
An amazing selection of phone cases & glad they come with the circle for the charger The staff was very helpful
-
February 2024 by Efrain C.
Romeo was very helpful, great selection of cases and good screen protector deal. Screen protectors were applied nice and great deal on them.
-
January 2024 by Julie J.
Be careful when they say they have a lifetime warranty. It is the kind of warranty where you need to pay even if you do not break anything! They installed the screen protector on my phone, and when I got home, I noticed that there was a bubble of air on the side. I thought it would go away (big mistake!) The bubble got bigger and bigger, and I could not text well with the keypad keys on the left. To say that it was irritating is an understatement. My husband brought the phone back to the store exactly one week after the purchase with the receipt. They charged him $10 fee though I did nothing to the screen. It was their mistake and not mine. I do not think that this is a good way to treat customers. The warranty covers the customers' mistakes, not the stores'. If I was the one who broke the screen, it would be different, but it was clearly an installation mistake. My husband thought about buying a phone cable from them, but after they charged him, he changed his mind. Before I used this store, I used the carts at Northridge mall for screens and never had any problems. I think I will go back to that. I am attaching the text of all the warranties on the receipt. I am not going back.
-
January 2024 by Casual T.
Lots of amazing great cases and helpful employees amazing environment so many options screen protectors and chargers George was the best.
-
January 2024 by Israel W.
Went to repair my phone (again) and was helped out with great customer service and was in & out within an hour.
-
December 2023 by Jypsy M.
Best cell phone accessory iPad accessory store ever great customer service. I'm always coming back here to get accessories.
-
December 2023 by Vero G.
Friendly staff got the job done. :D ask for Romeo He has all the technology questions for my iPhone and I paid.