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March 2024 by roxemo
First time at this location and had a horrible customer service experience. There was a nasty blonde associate who seemed to be having a really bad day. Spoke with a horrible, condescending, and disrespectful tone when talking to my children and I when asked a question. Seems to hate her job.
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March 2024 by Azilel Zevahc
Helpful associates
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January 2024 by Stacy Anderson
Easy return for an online purchase.
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January 2024 by Pa Adams
Got my hair done from sonika and my eyebrow and lip wax from Ashley at benefit boutique. Very satisfied with them I recommend them and the Manager earlet was very helpful. Very satisfied excellent job. I recommend them to have a bigger pay. Thank you for your time and help. Verygood expert and thank you ulta Northridge
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December 2023 by Peter Xaymountry
I took my wife to this Ulta Beauty store location after we finish eating dinner nearby. She needed to buy some gifts for her secret santa. We came around 7pm on a Friday night and there was a lot of parking probably because it's one of the last stores open in the plaza. When we walked in, a worker greeted us and asked if we needed any assistance. The worker was very helpful on directing us where the products my wife wanted were at. The store is pretty big inside and they have a lot of items. My wife found everything she wanted at this store. The worker at the cashier was also helpful when telling my wife that if she has the app and open an account then she'll get some saving.
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November 2023 by Maryann Price
I love Ulta products!
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November 2023 by Ana hdez
I liked the store except that we had the problem that they told us that there was an offer for something that was not real
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November 2023 by Walo Mendoza
Beauty supplies are abundant at this store. You can find anything here.
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November 2023 by Janet Frias
They had popular items in stock, and their staff was friendly. Loved that it was a quick check out too.
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October 2023 by Norma Hermosillo
Great selection of products, I don’t have to go to the annoying mall to find all my favorite items and fragrances
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October 2023 by D Rue
My experiences at this Ulta location in particular have been either uneventful or incredibly bothersome. The store associates on the floor are always helpful and attentive to you and whatever questions/concerns you have. However, there is a male store manager in this location who is conducts a disgusting manner in the store. I have witnessed this man be rude to customers and pay SELECTIVE attention to others. What has really been DISGUSTING to see, is this same manager at the Starbucks across the street yell at a barista and her manager over the most simplest humane mistake. To have witnessed his behavior outside of Ulta was so alarming and disturbing that he is the face of the Ulta Northridge location. I am utterly embarrassed for your customers, associates, and the brand.
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August 2023 by T Glaspie
Chris is A.M.A.Z.I.N.G! He goes out of his way to help each customer. He smells so yummy, has the most adorable accent, is extremely polite, and did I mention he's super handsome!? Ugh! This man deserves a HUGE raise and a promotion ASAP!
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July 2023 by Karen Wondra Grisham
Rosa my colorist, you are so incredibly talented. ✨Thank you for my new hair color. I absolutely love the highlights too.?
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July 2023 by Yuliia Koliohlo
My daughter ordered the gift card on my birthday online with the option delivery next day,that was working day. Almost 3 working days have passed as well as my BD. But I’m still waiting for my gift card. It’s ridiculous, we paid for fast delivery,but still got nothing. Appreciate for spoiled birthday mood((
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May 2023 by Andrea Burman
Due to their recent ad campaign featuring two men mansplaining womanhood has turned me off, and while it’s not the workers’ fault, I try to avoid Ulta. I support the employees but not the corporation. Their ESG score seems to be more important than their customers. Oh well.
