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March 2024 by Sheri L.
Per my last review, this urgent care is terrible and truly confused. After they did my ear lavage, i had to go to the next day ER for antibiotics. This urgent care told me i did not have any sinus infection because my mucous was not green. I INDEED HAD A SINUS INFECTION.. I then made an emergency appt with an ENT today. Both ER and ENT were horrified that this urgent care would do an ear lavage when i was already complaining about fluid in my ear. Pleaseee please please do not give this place the time of day.
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January 2024 by Chiara E.
Very patient and helpful staff! Got me in and out pretty quickly today :-) wish I had gotten the younger guys name working up front but he was very nice
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December 2023 by Angela E.
There are no doctors in this urgent care just nurse practitioners. They don't care if it's your turn. After more than 2 hrs waiting the nurse practitioner had to go to lunch and they wanted me to wait for another half and hour
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October 2023 by Jose S.
Thieves. Even if you don't have COVID they force you to take $50 COVID test before they see you. It's not optional. It's a theft.
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October 2023 by Alyssa R.
I was honestly dreading going to the dr but this urgent care was quick, kind and helpful. I was in an out within 45 minutes. Thank you!
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September 2023 by Matakvm
Can honestly say that this is probably the best urgent care I have gone to in the San Fernando Valley ! Super quick, amazing nurses and super professional.
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September 2023 by yanelly perez
Was in an out with an hour as a walk-in, the doctor was really nice and answered all my questions
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September 2023 by Zizi Zarkadas
Been here twice in a year great staff great doctors and great care! They care about the patients unlike other places. Highly recommended!
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August 2023 by Linda McCarthy
I highly recommend this Urgent Care Center! This was my first time here, which I chose because it was much closer to my home than the one through my health insurance, (which is downtown Los Angeles, and a very long wait time). The front office staff was very nice and handled everything in a professional and timely way. The wait was not very long; the nurse who took me to my room and took care of my vitals was also very friendly, timely, and professional. The doctor, Dr. Eshaghian, came in shortly afterwards, did an exam, took my concerns very seriously, and addressed everything so I could easily understand him. He went over and above to help me with my medical issues, explained my prescriptions in detail, and did a very thorough job. My insurance did not cover this visit, which I knew in advance, and the cash out of pocket was only $125.00, which is half as much as several other Urgent Cares in the area. I'm so very happy to find this Urgent Care, and I would not hesitate to use it again if I needed it. Thank you to everyone there for helping me!
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August 2023 by Vickie Rodriguez
Excellent customer service! Staff is amazing as well as the Doctor.
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August 2023 by Monica S
Definitely not what I expected from a urgent care, and I don’t know if it was because of the time a day I went which was about late morning early afternoon on a Tuesday but seemingly I was in an out. I just knew I was going to be there over two hours, but it was about 30 to 45 minutes only because they had one provider and they were in the middle of a procedure with another patient. The staff was amazingly friendly and hopefully I won’t need to go back but if I do I definitely will make my way back to this location.
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August 2023 by Oz G.
I dont really get sick or Injured but my experience hear was very minimal. Before I went in I made a call to make sure they could help with a little basic information of course the asked about Insurance and I told them I'm a cash customer. When I get there they front desk physically saw the pain in my leg was so extreme I could hardly walk, really limp. So much that they started to take care of me and they would come out to the waiting room other than having me to go back and fourth to the counter. Very nice receptionist.After literally telling the nurse, the check in documents, the on site nurse practitioners the same exact description of the pain I'm having for the last 2 days. I went in the back room AFTER I paid I sat down for about 2 mins before the nurse came in and I explained the same thing all over again. Then the practitioners or Dr ( never identified himself) tells me you need E.R go now. We can't do anything for that. He didn't touch to see where pain came from he didn't even try to physically look at where I was pointing the pain was radiating from. No pain meds offered although he acknowledged the spazing in my hurt area ( thigh ). I had to demand pain relief and he seems bothers and advised me of the price first and foremost as if money is HIS concern when it comes to MY health in my opinion and he also told me if he gave me anything the ER would decline to give me more. Me being new to this type of situation just agreed with his professional suggestion. When the intake happened at the ER they fast tracked a pain shot before I was even verified for Insurance due to the acute pain they noticed. The same shaking due to pain and they told me " yea we have a radar that tells us when you took other drugs from other hospital locations " and laughed ?. Anyways, because of the lack of care I can't rate this place well. If you have the flu, minor cut, fever yea maybe come here but anything more extreme even if you have Insurance you should avoid this place.Biggest waste of 125 dollars just so I could be told to go to the ER by who nows whom. Could have been a Dr. Could have been nurse practitioners.I will say 1 star for cleanliness.
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August 2023 by Jasmine M.
I came here to do a physical and a TB test for medical clearance to start my clinical rotations soon and I was advised by my school to go to an urgent care for my documents since it would be quick, easy, and effective. Their prices don't match what is on their website. They tried to charge me 120$ for a physical which I think is obsurd. I told them I just needed a medical clearance and provided them the paper. I ended up not doing the physical and just did my TB instead. The nurse was super nice!
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August 2023 by Therese W
The front desk and staff was very helpful and kind. Very clean and fast service, no long wait. It was my first visit I went late afternoon yesterday and the male Doctor was wonderful, shows care with his patients and asked about your health history and also listens to your concerns. Valley urgent care is now my go to urgent care
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August 2023 by chris asturias
Great experience, all the staff were very nice and helpful. The Dr. Was very patient and answered all the questions I had. 10/10 would recommend!!!
