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March 2024 by Jennifer L.
The two other Wells Fargo branches on Devonshire and Reseda are both closed Saturday mornings. Perhaps there should be more tellers on Corbin?
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January 2024 by d o.
They take sooooo longggggg here, it feels like the DMV from the movie Zootopia. The bald manager just stands behind the tellers and does not address the customers.
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October 2023 by Liza A.
Omg this branch is the slowest I have seen. The tellers are too slow. The line is so big. Theres 2 tellers on a saturday. So sad. Chase is better. No wonder you guys have 2 stars. I give you 1 only. So bad . Using covid as an excuse? The Manager should look into this. Is there an own
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April 2023 by Teresa C.
The line on a Saturday morning was almost out the door! I've been standing here for well over 45 minutes! The manager here is being rude to the customers standing in line. She wouldn't even let a customers spouse into the bank after being closed for 1 minute. He had ran out to the car to get something he needed. They need to staff up for the typical busy days especially it being tax season or social security deposits.
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March 2023 by Mari R.
Useless branch!!! Gave me a hard time to cash a check written under my name. Never had a problem before. Over hearing other ppl have a hard time with the same issue, manager (Maria) was useless. Everyone here did not get the proper training. Never coming here again!!
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March 2023 by J.R R
Long lines, horrible wait time.. expect to be here more than 20 minutes.
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February 2023 by Steve P.
Trying to open a new account (for my parents since they've been banking here for years). First appointment they called and canceled on us the morning of. Never called back to reschedule. So we made a new appointment. Made us wait over 30 min after our appointment time. Absolutely useless and horrible customer service. After 40 minutes of waiting we left. Went to Bank of the West. Waited less than 5 minutes with NO appointment and opened a new account without any issues.
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February 2023 by Google user
Long lines, horrible wait time.. expect to be here more than 20 minutes.
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January 2023 by Shabboo P.
Terrible staff are very very SLOW Hate it ans will not come here again! i have bewn waiting for an hour in line and just two people infront of me!
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December 2022 by Derick S.
Went to this branch about 2-3 days ago to cash out a check that was issued for my mother. The only reason why I came here was because it was a Wells Fargo check l, so you'd think it would be a lot easier but no.. I have my mother's POA which makes me legally able to represent her in any legal matter and once I provided all the legal documents for me to cash a $265 check they told me that their legal department didn't approve it because of some inconsistency on the legal documents I provided. I asked what inconsistencies they found and they refused to tell me. It's not like I was trying to cash out a $265,000 check. I went to my local Chase bank and provided the same legal documents I had provided this branch and Chase was able to let me cash out my mother's check. This is why I stopped doing business with Wells Fargo. YOU GUYS SUCK! Thank you Chase, you're a real one!
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October 2022 by Emely H M.
The tellers are nice, but waiting in line for soooo long it's not good for any business. There are 2 tellers & 12 people in line is dang ridiculous. Sometimes I don't want to come to this branch because of the wait & it is closer to work. Last Friday I went to a different branch.
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October 2022 by Ella C.
Worst bank ever!! Do NOT bank here unless you want to wait an hour (literally) to cash your check. Bring your business somewhere else!!
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August 2022 by Sandra M.
Rude staff, not helpful, no urgency on customer service at all. Looking into changing banks, after 20 yrs.
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June 2022 by Danny F.
Long lines every time at this branch. Makes it miserable for all these customers. Be better than this
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August 2019 by Eddy P.
Completely useless bank. Has no regard for their clients what's so ever. Alexis the teller manager there has no authority to do anything. I had to get money to my friend and I have an account there and so does my friend. They would allow me to deposit cash or transfer money to his account so that he could withdrawal it immediately. Then they offered a wire transfer which would cost me $25 dollars. That was my option or drive the cash to him. They weren't even willing to waive the fee. The manager came over to "talk" to me and she just got enjoyment out of my frustration and smiled as she made my visit even worse. This is utterly the worst bank I've ever dealt with and I'm actually a career long banker. I am going to close my accounts and make sure that everyone learns of my experience.
