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March 2024 by Antoine Williams
I was a client at this location more than 7yrs. ago and would pay in full at the time of service and additional payments by mail. I Continue to receive collection notice even though the financial manger states ALL accounts have been paid in FULL. Keep all your receipts as this place sells your information even though ALL accounts are PAID IN FULL.
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March 2024 by Gugu Billo
I have been going to this place for Ortho treatment but sometimes wait time is ridiculously excessive. They overbooked the appointment and don’t inform the patient about wait time and when it’s their time to book appointment they care about time. At least respect everyone’s time!
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March 2024 by Jorge Sanchez
Great care, would recommend. Staff was amazing.
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February 2024 by Miranda De Vicente
Waited over two hours for a check up and an x ray. You would think they are x raying my toes too, based on how long they took lol. Didn't come when it was busy either, the place was hella dead. Staff was nice, but they couldn't be working any slower. The only nice thing about this place is the waiting room. Getting tired of waiting so long everytime I visit.
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December 2023 by Bamela Brown
Friendly, clean, great personality & make you L?K? like Newborn TEETH ?Again & The SMILE'S Begin again ❣️?????
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December 2023 by Anthony Capone
The front desk helped could of been more friendly. Were new clients me and my wife. The staff in the back were awesome and friendly. First impressions leaves the best taste in a customer mouth.
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December 2023 by Fern Hodges
got my wisdom teeth taken out here, awful experience! the taking out of my teeth was flawless however, before starting anything i was OPENLY on the verge of tears and unsteady breathing into the laughing gas, and the dentists felt comfortable enough to start while im on the verge of an anxiety attack! with little to no reassuring words from the dentist, i had to go calm myself down in the bathroom because they were just going to go ahead and start. and after im done, the dentists go through NO verbal aftercare with me, the paper they gave me with 'instructions' is very vague and ie had to call 4 times since my surgery to ask questions. very disappointed and upset and will not be coming back!edit: its so funny how theres an automatic response to my review as if they care! i called the secretary to complain and she claimed their dentists 'usually do' go through verbal instructions and that shes 'not sure what happened' in regards to the written aftercare. she was entirely indifferent to my claim.
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November 2023 by linda owens
I came the office on an emergencyWaking up with a huge abscess on my face.I had not used my insurance before so I had to go through the new patient paperworkAs well. While suffering with this terriblePain throbbing in my mouth.But when I got to the dentist office met the kind African American lady that took my exrays, and the patient and kind office assistant that handled my paperwork andFinally the soft spoken lady dentist that handled my tooth painwith professionalism and kindness and patience . Because I was a painful messThanks to them It was a great experience.I would recommend for anyone that needs dental care. It’s worth it to go to them.I’ve already referred my son, my ex husbandAnd anybody else that ask me. I will refer them to that office .
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October 2023 by Helen Twitchellʕ•ع•ʔ
I had an appointment for my 6 month check up and a cleaning, I made this appointment 6 months ago. When I said no to an extra charge, they said they didn't have a hygienist for my cleaning and I would have to come back in a month for my cleaning. I was wondering if I would have said yes to the extra charge, would I have gotten my cleaning done then? It just seems strange that I couldn't get it all done with the appointment that was made 6 months ago.
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October 2023 by Mary Catt
I’m a new patient at Bright Now Dental. I am so happy I came here for my dental work; they immediately worked with me on a plan to extract the teeth that needed to be removed and make a plan to correct my bite! The whole team is professional, pleasant and caring. I appreciate that they clearly list procedures and the cost, so that I could make an informed decision. I recommend the office in Norwalk, Ca for your dental needs!
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October 2023 by Blue Munoz
Don't go here ! This was the worst Experience in my life. I went last week to take my tooth removed .The doctor was a lady, As soon as I told her that I was not getting an implant because I can't afford it . She got mad and did a terrible procedure on my tooth , she was rude , rough and really mean. She applied the lidocaine and she didn't let it set or work , she took my tooth suddenly and I felt all the pain . it was horrible. I was crying and screaming in a terrible shock.She went out of the room as quickly as she could. After that I tried to complain to the customer service number but no one answered. I don't recommend this to anyone . She is the worst dentist I've ever had . And I don't recommend it to anyone.
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September 2023 by Brenda M.
It was a great experience til it wasn't. I had some of the reviews on here before going in my first time and had a great experience but this last apt was not. I had an apt at 530 walked in at 535 (I work in the medical field and had to leave my work early) and it was only a 1 fill and as soon as I walk in I was already feeling the attitude from the front desk staff. Instead of having a private conversation about my apt she's starts asking the assistant if they'll be able to take me as I'm sitting right there listen to everything as she just told me to sit down. I got it done and as I walk out same thing. I was thinking of coming back for my veneers but I think I'll just get them done elsewhere since the views seem to be true about this place
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August 2023 by Brenda M
I was a bit nervous coming in but they made the experience a lot better for me. Insurance verification was a bit wonky but that happens with any health care service. Amanda in the front was very sweet and called me whenever something came up and my dentist was extremely thorough from the medication they would be administering to every detail that would be done. while I was still in the chair before committing to anything. I will definitely be back for all my cleanings and excited for new veneers ?
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August 2023 by Cindy Jeffrey
Go to the one in Downey, even if you live close by ! Very unprofessional! The lady at the desk didn't order my prescription right so I had to be in pain until Monday!!! Also they aren't open on Saturdays, ITS A LIE!!! But Downey is open on Saturdays
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August 2023 by Christian P.
I took my older mother that doesn't speak English to assist her with any translations need. As soon as we walked in the place our first impression was that the place looked clean and nice , as soon as you walk in the receptionist is in the front, we stated our name and said we had an appt, but she was so rude with the tone of her voice and not helpful at all!!! Since we were a new patient she didn't guide us through or anything, she was too occupied on her phone . We felt so awkward like she didn't want to us help us.We proceeded to fill out the paperwork the best to our knowledge. The staff needs to be more polite and courteous; like no one likes going to the dentist specially when they are under alot of pain, maybe a little compassion would off been nice.
