Budget Car Rental is a reliable and customer-friendly rental car service. The staff, including Maria, Phil, Jay, Janelle, Craig Wicks, and Phil Avery, are known for their exceptional service and willingness to guide customers through the rental process. Customers have praised the staff's knowledge, helpfulness, and ability to make the rental experience stress-free. The rental facility is described as clean and welcoming, with amenities like free candies. Customers have had positive experiences renting vehicles for both personal and professional purposes, with some even purchasing used vehicles from the company. The rental service is praised for its convenience, especially when customers need a rental car for repairs or long trips. Overall, Budget Car Rental is a trusted choice for customers, offering a smooth and satisfactory rental experience. The company's dedication to customer service and its ability to meet the needs of its clients have made it a popular choice for both first-time and returning customers.
Friendly and transparent service. They let me know of all the policies and limits beforehand and gave me a good deal on a car rental for 4 days.
July 2025
I was lied to about their return policy and charged an extra day, following their new employees instructions and they wouldn’t reimburse me for following what they said were the rules. So be careful with this particular Budget Rental.
November 2024
Great Salesmen Ceaser. Friendly staff. Best budget/used car dealer in LA.
