Budget Car Rental is a reliable and customer-friendly rental car service. The staff, including Maria, Phil, Jay, Janelle, Craig Wicks, and Phil Avery, are known for their exceptional service and willingness to guide customers through the rental process. Customers have praised the staff's knowledge, helpfulness, and ability to make the rental experience stress-free. The rental facility is described as clean and welcoming, with amenities like free candies. Customers have had positive experiences renting vehicles for both personal and professional purposes, with some even purchasing used vehicles from the company. The rental service is praised for its convenience, especially when customers need a rental car for repairs or long trips. Overall, Budget Car Rental is a trusted choice for customers, offering a smooth and satisfactory rental experience. The company's dedication to customer service and its ability to meet the needs of its clients have made it a popular choice for both first-time and returning customers.
Place was very friendly and welcoming. Phil guided me and made feel more comfortable about the entire process. Felt like I was given all the information I needed and trusted doing business here.
February 2023
Whenever we need to take our car to the mechanic for repairs, we get a rental from Budget. Super friendly & convenient! Thanks Phil!
May 2022
My car needed service so I took it to the dealership and they recommended Budget Rent a Car Norwalk. When I called a gentleman answered the phone who was very polite and reserved a vehicle for me right away. I got there a few minutes later they had a car ready for me the office staff was very professional willbe coming... read full comment
