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January 2020 by Ron B.
Need to double check what they input for the deposited amount. We all make mistake but an apology if given makes one recognized the mistake to correct it.
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August 2019 by Toni M.
I've been with them for 4 yrs and recently I had bank fraud had to close my account and reopen a new one. Since I've opened the new account it's been a nightmare! My payroll checks have holds on them. One of the tellers told me I had to let them place the check on hold so their system can recognize it and clear it. So I did and the 2 day hold was a 5 day hold. Next pay period I go to cash my paycheck and told I can have a portion of it and the remainder broken up into 4 days! WTF!! Then She suggested I go to another branch because their manager isn't in to override it. So now I don't have access to my funds because your manager has a day off!! Wasted my lunch hour and time! This branch is slow! This branch SUCKS!!!!
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July 2018 by BabyMonster Y.
I love Citibank. I've been with them and have been coming to this branch for years. But lately, the wait has been horrible. The last 4 times, I have had to leave because there will be only 1 teller/window open. Plus the more recent tellers are not friendly or customer-oriented. Am now going elsewhere.
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February 2018 by Berenice S.
Horrible the teller manny not really as attitude but thinks he knows it all. This person needs customer service training. I've never had that problem at Cerritos I should have gone there.
