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January 2024 by Alex W.
do not order from them.they are liars.they give you low price and after placing order a couple days later they said out of stock.then after waiting they tell me price is wrong and they wanted 500.00 more for hospital bed.since they emailed me a copy of order; spin matched the original price no problem
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September 2023 by Maria D.
I ordered Speech and Language materials from this company, and read the reviews after I had already ordered. I called the company and they assured me the items would be shipped the following week. I received all my items as promised. I don't know if I just got lucky, but I was really happy with my order and the price.
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September 2023 by Tanmay Chawla
Great store and great customer service
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July 2023 by Amie Gribbins
This company needs to meet its shipping promise times. Given that you might be buying medical equipment that you actually need timely, I would get it somewhere else. The item arrived so late that I had to purchase one from a different company due to dire need. Then I had to pay $28.00 to return it via UPS and a 16.00 restocking fee.
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July 2023 by Kim L.
Product not shipped in the time frame stated on the website. Cancellation not completed in a timely manner. Do not recommend. I don't think this company is legit.
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December 2022 by Comfort P.
Wish I could give less than one star. Ordered a device over a month ago, no update. Email to check status and I'm told the order was cancelled as the item was discontinued. Thanks for the heads up.
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May 2022 by Michael J.
I should have looked up reviews before ordering, but they looked "legit enough". Theyr'e not. All these reviews are true. Ordered some supplies May 1, 2022. Received a confirmation email and haven't heard from them since. Their "order status" page does not work. I emailed them to check on the order and received no response. Tried calling earlier and the phone rang for 10 minutes and was never answered. Just called again, was put in touch with an overseas call center, then placed on hold for 15 minutes, only to be told their "server is down" and they can't see my order status. I know I'm never getting these supplies now, just helping raise awareness.
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January 2022 by Margie P.
I ordered two boxes of vinyl exam gloves on 11/29/21. When I heard nothing for some time I contacted them and they then got it shipped on 12/20/21 by FedEx with final delivery on 12/24/21. Keep in mind my delivery was only 234 miles - why in the world did it take from 11/29/21 to 12/20/21 to deliver something they said was in stock? Why did it take FedEx four days to deliver something only 234 miles away? If you order from them, just be aware of this and don't order something you need right away.
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May 2021 by Josh F.
Ordered product on April 22. On May 4th, was told it still hadn't shipped. When I called to find out why, they said they were waiting for me to "confirm" What??? You mean paying money isn't confirmation??? Also, received an email stating my order was confirmed on April 22. Bottom line, they didn't have the product they sold but took money anyway. Its a scam. Stay away. It takes a special breed to take advantage of the disabled and their caregivers.
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March 2021 by Jarrett E.
I ordered from them to save a couple bucks per item for hard to find medical supplies (of which I needed a large quantity). I ordered in December 2020. After a month of no contact, I called customer service who assured me that the products would ship in "1-2 business days". I called again twice, and finally, 1 of the products I ordered was shipped to my house. I called back, and explained that I'd ordered many more than 1 product, and eventually, after 2 months of calling and being told "1-2 business days" I received the rest of my product. I won't be ordering from them again. I suspect this is not much of a company. It's probably 1-2 guys who host a website that drop ships medical supplies directly from suppliers (they don't maintain stock). You may get your product, but it will take a long time and you WILL have to call continually and threaten chargebacks to get your order prioritized.
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November 2020 by Everett S.
RUN AWAY!!! The website said that the product was in stock while a lot of other products stated that they were not in stock. I called to confirm. They said it was in stock and would ship out by the end of the next business day. It has been 12 days. So, I called. They said they have not had the product in months, and it would not ship out for at least another two months. I would advise not to spin the wheel.
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June 2020 by Rob F.
Horrible customer service, have not shipped an order placed nine days ago and can't answer a question on when it will ship. take your business elsewhere!
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April 2020 by Kimberly A.
So... I wanted to get some medical fabric to try and sew masks with but had a hard time finding it. I actually ordered through Grayline Medical but the address tracks back to Devine Medical Supplies (?). I'm assuming it's a DBA. To be honest, the whole thing looked shady and I started thinking that it was a total scam. I wrote the company and they responded, but told me my order was delayed by a month due to manufacturer back order and that they would send me a notification of shipment & tracking when it left the warehouse. It's expected ship date was 5/12/20. Well - never got my tracking number but my order delivered today on 4/17/20 as a drop ship from a major medical retailer. I am still in shock as to the fact that I didn't get ripped off, and everything I see looks legit (drop ship address is legit, original box, original packaging) so although I might be careful ordering from them, I am estatic that I received my order. No complaints on this one.
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March 2020 by Barcamatic M.
I place an order of a case of gloves and it took them two weeks to tell me they were out of stock. The worst buying experience I've ever had. BUY FROM ANYONE ELSE. BEWARE
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February 2020 by Scott S.
Let me give you some advise stay away from this company. I shipped back some surgical gowns that didn't fit quit right on my dime with tracking and confirmation that they reccieved it along with an e-mail to apologize tthat they hadn't refunded me on my card for a mmonth. After several calls to the company they still did not compLete the refund. Very crooked company.
