Koi CBD
Hours:
14631 Best Ave, Norwalk CA 90650 Hours
About Koi CBD
Koi CBD is a company that customers find wonderful to order from. The customer service team is very nice, helpful, and quick to respond, going over and above any company. When orders are delayed, the team responds quickly, answers questions honestly with no excuses, owns the delay, and issues a partial refund to make it right. Customers receive both the refund notification and shipping notification the very next day. It is rare to find a company that handles mistakes this well. The products are excellent, with consistently great quality. The pre-rolls and gummies are both excellent, and the taste is exactly as expected. The CBD tincture in strawberry flavor helps with pain and is delicious. The Delta 8 gummies help with sleep at night, and the Yeehaw Chocolate puts people in a happy mood. The customer service department is great at handling any problems with shipping or billing. Customers highly recommend Koi CBD for both their products and their service.
Most Recent Reviews
August 2026
Spoke with Jackie today and her assistance was extremely helpful and informative! Thank you again for a great experience. Salaam
August 2026
Excellent customer service and a particular product that can kick your ass. Love KOI.
August 2026
Koi’s customer service is very nice and helpful
I deal with Jacqueline ( Jackie ), she’s very professional, she replied my email really quick and solved problem right away.
She’s very super nice
Appreciate Jackie very much.
More Comments(90)
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- Norwalk, California