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June 2024 by Juan Hernandez
Be careful with this store particularly, my young cousin went to buy a phone with new line, he was told that the $70 plan available, well, he got that. My uncle noticed it and ask him to go back next month to get a lower plan, he went and he was told not posible, unless get a new phone and new line. The cherry of the pie, his older sister went to same store to change her line to another phone; friendly, smooth. Now she realized they upgraded her plan from $55 to $70 without her approval. Ppl just keep in mind that.
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January 2024 by Square Bear
Very limited parking n according to the employee very limited stock on items
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November 2023 by LinFong Hom
The Metro rep, Ismael, reprogrammed my phone for me w/ total professionalism & was extremely patient in doing so. I learned a lot after being a Metro customer for 6 yrs. I will definitely return with additional questions.
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October 2023 by Ivan Rojas
Terrible bad service
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August 2022 by Killin It Here!
They are great employees. I took a star off as the business next to them has their zumba music at an extrememly annoying, ridiculous volume. Someone needs to tell the person they need to turn the it down to a loud roar. Or be curtious to the cuztomers anc buzinezsAnd invest in sound
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July 2022 by Yasmin Garcia
Was making a payment on Sunday . By a gentleman named David . Very helpfully and offered home internet. Didn’t know they had that .
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July 2022 by David Medina
Nice service yesterday young man named david
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June 2022 by Kat Perez
First off we keep calling no one would answer the phone. Then I came all the way from La Mirada to come and find out they are closed way ahead of the time their hours show they are. This was so disappointing. Why have a phone number to call if no one is going to answer it!!!
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June 2021 by Alfonso Ruiz
Well I'm going to repost my review i went in to replace my phone about 1 month ago,I ended up paying 120.00 when I had been quoted 110.00 and if that wasn't bad enough some guy went in there as I was waiting for the manager to activate my phone and he sold the same phone to this guy that was replacing his phone for 40.00 dollars an 80.00 dollar difference i quickly posted a review 1 day later I was contacted by the owner of the store asking me to call when I tried calling no answer I tried 3 days later she said she would call me back in 15 min up till now I haven't heard from her or the store basically they make they're own prices and don't care about customers what a shame I would go somewhere else and I'll keep posting this experience even if they take it down 1000 times
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June 2021 by Jose Guevara
So I came into the store to get a new Sim card from my phone that I was activatingAt the moment of helping me out there was a phone call that was incoming The gentleman proceeded to take the car I was frustrated due to the fact that I was waiting there to be helped out at the same time the gentleman has a kid in the back of the counter add an establishmentI am disappointed due to the fact that I came all the way from Anaheim all the way back just to be told that I cannot be helped out we did not mess up on this account the gentleman Marcos messed up and it’s not my fault that I have to come back all the way over here for $15 that I had to pay a new Sim card
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June 2021 by Carolina Gonzalez
If I could give 0 stars I wold bad service and the guy that works there he is so rude and not helpful at all....I had to pay 2 times for his mistakes...I had to go to a different store to get my problem solved....he shouldn’t be working there...his name is Ruben
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February 2021 by Mark Garduno
good job
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September 2020 by Elizabeth Spears
Best customer service. Alex was amazing. Thanks again!
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September 2020 by Richard Madrid
Daughter took phone to check froze on her and they said to buy another one no good but she bought the phone two and half ago months cost her a lot money no replacement so we left half hour later it unfroze they try to make money instead help customer
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April 2019 by Patricia P.
Sarah is the go to girl, she has awesome customer service skills and is very friendly.
