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November 2025 by John Fox
The maintenance person was courteous, knowledgeable and fixed the problem in no time at all
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November 2025 by Catherine Jermany
I moved into Norwalk Metropointe earlier this month and so far my experience has been great! Eder was very helpful and supportive through the entire process. Looking/reading through the negative reviews, I was nervous, but Eder was very transparent and informed me that the complex is under new management and I can already tell that my experience here will be better than those who lived here under the old management! There are things that the new management still have to work on, but so far so good! The buildings are clean and upkept. The pool, gym facility, club house, and laundry rooms are always clean and tidy. I haven't met any neighbors yet (officially), but everyone seems to be nice. Unlike the other comments, I haven't seen any trash, bugs, or random homeless people, or anything like that.
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November 2025 by Leslie Hidalgo
Made an appointment and no one answered. I also called and no one answered. What a waste of time.
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October 2025 by B L
Reliable and quick response to maintenance issues. Courteous and very helpful staff!
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October 2025 by Gerardo Preciado
In the past, I have seen the very worst, starting from the negative manager's attitude, apparently that was her leading style and unfortunately what represented the whole apartment complex and she was badly leading the rest of the important people that had the ardous task to work with probably their wings very limited.
Now things are different, faboulous attention to detail on the people that make everything happen for our quality of life, their compromise reflects the type of leadership style that allows them to go above and beyond every single time.
Thank you very much for the professionality and your positive customer service attitude that now is evident, I can cofindently say that I recommend this place.
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October 2025 by Daniela Astorga
Disappointed! Just moved in yesterday to find out the apartment is roach infested. Literally, killing roaches all the time. I reported to management and was told need to wait for pest control to come at the end of the week. The lack of prioritizing the situation makes me regret moving here.
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October 2025 by Miguel Valtierra
Great experience with the amenities administration and maintenance personnel
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October 2025 by Tiziana Palacios
The buildings continue to not be cleaned on a regular basis, even when you call and let the office know they have not been clean and the Landry rooms floors have been leaking water on the floor and it is not safe because the floors have a puddle of water and ,still no response, I had to witness one of my neighbors dry the floors on their own to make sure no one will fall down.
We pay too much money to not have our building cleaned at least twice per week !
Also Dogs owners aren’t being reasonable picking up after their dogs and the hallways stink like dog pee, this is why they need to be cleaned more frequently! Very disappointing
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October 2025 by Erin King
Dont move here they money hungry dont fixs a thing but wanna threaten you with rent pass due never heard anything about my car been stolen they dont answer calls the plumbing bad in my apartment this place is trash so is the company dont rent here please they confused your rent every month . dont stop here cant wait to move out of this hell whole
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October 2025 by Chris Barranco
Very dirty unsanitary apartment complex. They allow tenants trash stairs and hallways with graffiti and trash. And beer can bottles. Theere no rules and tenants on woods ave entrance by stairs let dogs shit in balconys and also collect jumk furniture. Its discusting walking through those stairs, i brought it up to staff and they never do anything. Imagine inviting friends, family visit you having to pass balconys w dog shit and stepping trash and graffiti all over. Also not to mention anyone please feel free to pass by there. They only keep clean the main building by main entrance property anything on building 4 is trashed and they never do anything is gross. Dont move here there also hidden fees on utilitiy bills. REAL RATING -0 ⭐️
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October 2025 by Olasheni Akib
So far you're decent job and I believe the company can do better. One of my complain is the car garage is very dirty and I noticed that since I moved here almost a year no cleaning has been done.
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September 2025 by Euvon Cox
I had a leak in the ceiling near my front door while running my air conditioner. The problem was repaired with ease. The damaged ceiling panel still needs to be replaced; otherwise I’m satisfied.
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August 2025 by Sergio Ortiz
Irma was great. Took the time to answer all of our questions.
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August 2025 by Brenda Sutton
The electrical wall unit was repaired.
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August 2025 by Ana Smith
It’s a shame that after they took so long to complete the service, still did a terrible job! Besides he painted a whole different color, he didn’t even bother to remove the paint from my personal stuff. Should be more professional at performing his job!
